As human beings, life journeys are usually marred with a constant flow of emotions and experiences. Everyone has a way of expressing whatever is happening in their surroundings. These circumstances place people in a specific state of mind and influence how they react (Serrano and Kazda 60). In the literary piece “Frustration at the Airport,” the author presents a unique and agonizing experience while at the airport. He/she offers some unique yet critical issues such as security, interviews, and the search for specific areas while at the place. Therefore, this paper aims to analyze the literal piece critically and present possible evidence of the challenges the passengers faced. Attention is drawn to the fact that the traveler’s experience was frustrating and full of anxiety. He/she had a hectic time that people should not be subjected to during their traveling period.
Throughout the paper, the traveler takes the opportunity to provide numerous examples of personal experiences at the airport. The narrator takes the opportunity to present a sequence of events that took place during that day. In the text first and second paragraphs of the text, the narrator indicates that he had already had a hectic time before moving to the airport. In the beginning, he/she provides possible reasons why he/she is reserved in the entire ordeal. For example, he/she says, “I had just spent the last three endless hours trying to get to the airport” (“Frustration at the Airport” 1). He/she was already nervous as this was the first visit to the international airport, and nothing was familiar. The security at the counter was tight, and every part of the language was checked. As confirmed by her narration, she had no idea where the immigration office was located. Further, she was tense and did not know where to catch the plane. All these vivid descriptions were aimed at presenting the challenges that the narrator faced during the short period.
In the third paragraph, the narrator uses ethos and logos to convince the audience that the situation is really awful. She presents the picture of his/her nervousness situation. His/her condition makes any reader overthink the actual scenario. The traveler is highly tensed by her actions and may not operate effectively at the airport. In the elevator, she is seen struggling to press number three, thus sending negative emotions to her experience. Finally, one of the employees helped him/her find the right flight. In this case, the use of ethos and logos typically aims to promote the understanding of the scenario that the traveler is experiencing.
Even though the idea of screaming is not new, the traveler uses the episode to promote the theme of frustration and anxiety. He/she presents a complex system that he/she underwent during the period. He/she sets a sober mood and presents several questions that present her inner thoughts, feelings, and his/her character as an impatient person (Serrano and Kazda 61). Her attitude is seen to be pessimistic and gloomy. The setting of the above standard makes her have frustrating inner feelings about the situation presented. Research studies suggest that such cases are quite common, especially when the traveler does not have confidence in the systems that have been put in place. Therefore, proper guidance is necessary to improve their experience.
Based on the case, it is evidenced that most airports across the globe have tedious and stressful procedures to accommodate travelers. Ideally, one such challenging situation at the airport is usually the queuing of passengers. Notably, whether one is an international movie superstar, business-person, or a winning artist, they are usually not provided with the chance to save time during international travel. That means these people are subject to some of the procedures that ends up delaying their programs. This trend has led millions of people who travel along these airports to have a long–day. Therefore, there is a need to create robust systems that can decongest these areas and make traveling easier. This trend will change people’s experience and make them enjoy international travel.
The traveler’s frustrations may have been promoted by the high level of security concerns that have been made in the aviation industry. Over the past years, this area has been a great target for terrorist attacks. One such typical case is the 11/9 attack, regarded as the most tragic and devastating terror attack in the history of America. The destruction of the Twin Towers created severe damage not only to the American economy and the global community. After this incident, the movement of the people and cargo has never been the same (Maliwat 596). Worst of all, the incident led to diminishing consumer confidence in the area, particularly in their security. This can perfectly be manifested in the narration of the traveler as he/she is subjected to a high level of security, review, and analysis before moving to other zones within the airport.
Despite these challenges, he/she further presents a case of a Good Samaritan who takes the opportunity to help her. She states, “He led me past all the lines of people and pushed my luggage to the inspection counter” (“Frustration at the Airport” 1). This part represents the well-established support systems that have been placed within the international airport to help people during their movement. These robust communication systems have continued to provide the necessary support and reduce the confusion people in the area always experience. Further, his/her help indicates the need to provide strong customer care within the airport system to help people who may have had a bad time in the areas (Al-Saad et al. 140). This trend will reduce the cases and make one enjoy their journey to people who may use these avenues to meet their personal or business gains.
In short, the analysis and understanding of the traveler’s plight are critical to evaluating the systems at all international airports across the globe. In simple terms, it is a wake-up call for the American government to put suitable structures that will promote the comfort of all the people while traveling. That means it is a voice that calls for the government to set laws that promote the structural development of these critical items in the nation. Applying these new policies will help the country attract new global customers. The provision of the right system will make America act as a perfect model to the entire global nation on the need to improve the infrastructural development of the airports. Therefore, the essay “Frustration at the Airport ” is a perfect wake-up call to the government and all other interested bodies.
Works Cited
Al-Saad, Saad, Abdelkader Ababneh, and Mohammad Alazaizeh. “The Influence of Airport Security Procedures on the Intention to Re-Travel.” European Journal of Tourism Research vol.1, no. 23, 2019, pp. 127-141.
“Frustration at the Airport.” Blog Post, n.d., Web.
Maliwat, Jonathan D. “Five Typical Emotional Reactions to Airport Security Screening: A Case Study.” Psychology vol. 8, no.12, 2018, pp. 594-602. Web.
Serrano, Francisco, and Antonin Kazda. “Business Continuity During Pandemics–Lessons Learned About Airport Personnel.” Transportation Research Procedia vol. 1, no. 5, 2020, pp.56-66. Web.