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Medication Therapy Management Case Study

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Introduction

Medication Therapy Management (MTM) entails a range of pharmacists’ healthcare services. The services provided under the MTM program are geared at optimizing the medical outcomes of individual patients. This implies that pharmacists’ scope of work increases, and they can offer services that physicians could otherwise provide.

For example, pharmacists are involved in preventive medication plans such as anticoagulation management, pharmacotherapy consultations, disease management support, and medication safety surveillance. Under MTM services, pharmacists are also involved in other preventive and curative care practices. MTM implies that work pressures on physicians caused by patients going to the emergency room (ER) and doctor’s offices are significantly reduced. Hence, the medication errors that result due to overwork are greatly reduced. Research shows that MTM services can lower costs and improve patients’ health. Therefore, if MTN is included in the Integrated Delivery Network (IDN), it will reduce overall health costs and maintain the position of the pharmacists.

Role of MTM Services in Reducing Costs and Improving Patient’s Health

First, the fear that automation of every pharmacy within IDN will lead to pharmacists losing their positions is not right; instead, having MTM services will help sustain the positions of pharmacists and bring down the cost of health care. It is important to note that under the MTN, there is a shift from the traditional care provision where pharmacists are normally relegated to drug dispensation. MTM services are designed on the recognition that pharmacists can provide a wide range of health care services. For example, through MTM, pharmacists assess how patients use drugs and the possible side effects. Also, they enhance adherence to the medication, an activity that has often been left to physicians who are not suited to it. The MTN services ensure that pharmacists can manage different states of diseases.

In essence, this integrates primary and secondary care activities into the roles of the pharmacists. The services provided include immunization, disease management, medication safety surveillance, pharmacotherapy, anticoagulation management, application of pharmacogenomics, and other related clinical services. Therefore, the new IDN’s robotic machines that will reduce dispensing time by 75% will not take the position of the pharmacists. The dispensation is a small fraction of the broad spectrum of services encompassed in the MTN. Instead, there will be a need for more pharmacists. Pharmacists can address most public health priorities due to the nature of their interactions with patients. Also, MTN services place pharmacists in a better position to make an impact on health priorities that, in turn, reduce the cost of health care. This increases the efficiency and effectiveness of care delivery, which are crucial in reducing costs. Efficiency implies that many patients will no longer go to the doctors’ offices because pharmacists can provide the services.

Second, pharmacists need to understand that MTM will significantly increase the utilization of the healthcare services at the IDN and subsequently reduce the costs related to traditional care provision where physicians are left to do all the care activities. For example, a study evaluating the impact of comprehensive MTM compared care provision and costs in two groups of patients with type 1 and 2 diabetes. The intervention patients were put under the MTM program for four visits over a duration of six months. The control group was a historical patient care plan captured in the electronic medical records from 8th August 2008 to March 2012.

The study compared the rate of readmissions and the reason for the readmission. The intervention group comprised 28 patients, while the control group had 73 participants. The two groups had 0% readmission in the first thirty days post-discharge. The weighted utilization rate showed that there were no significant differences. However, the costs incurred by the intervention group were lower compared to those of the control patients. This is evidence-based research that denotes the cost implications of MTM. Thus, it is evident that MTM services enhance care and consequently reduce the overall costs of medication. Therefore, the implication is that the new IDN will not substitute the roles of pharmacists; in fact, the inclusion of the MTM services will be critical in reducing healthcare costs and making the pharmacists more relevant in the facility.

Finally, from the perspective of costs, it is important to note that the largest cost drivers in the current healthcare setting are ER use and hospitalization. Besides, readmissions have become a big health challenge that has been increasing the cost of care for patients. They have strained the public health delivery system by increasing the expenses. This is the case, especially for Medicare beneficiaries, who form the bulk of hospital readmissions. It is projected that the readmissions cost over 24 billion U.S. dollars annually. One of the reasons for the readmissions among Medicare beneficiaries is the adverse medical reactions that have been found to account for 70% of the cases. This is a pointer that the problem can be solved if there is an efficient medication program. Fortunately, pharmacists under the MTM can provide these services and reduce readmission cases. This is because MTM services ensure pharmacists are involved in accurate medication reconciliation.

Also, the services help the patients to understand the intended medication changes after they have been discharged. Adverse drug reactions after the discharge are very high, and they have serious implications. Therefore, the involvement of pharmacists in the whole care of patients can reduce adverse drug reactions and subsequently lower costs. By targeting the patients who have been discharged and are susceptible to readmissions, MTM programs are crucial in reducing the financial penalties that result from increased hospital stays. For instance, bearing in mind that thirty-day post-discharge readmissions have increased.

Conclusion

It is evident from the various studies that MTM services reduce costs and provide the pharmacist with a broad scope of responsibilities in care delivery. A case in point is that under the program, many costs associated with patients visiting the ER and doctors’ offices can be solved by pharmacists. The result is that physicians are not overworked, and the overall cost of care is reduced. Therefore, pharmacists should not fear that their positions will be taken away. This is because the integral role of the pharmacists under the MTM services puts them at the core of health care provision, a situation that cannot be substituted by robotics.

References

Casserlie LD, MagerDN. Pharmacists’ perceptions of advancing public health priorities through medication therapy management. PharmPract. 2016; 14(3):792.

Shaya F, Chirikov V, Rochester C, Zaghab R, Kucharski K. Impact of a comprehensive pharmacist medication-therapy management service. J Med Econ. 2015; 18(10):828-837.

Ziaeian B, Araujo KL, Van Ness PH, Horwitz LI. Medication Reconciliation Accuracy and Patient Understanding of Intended Medication Changes on Hospital Discharge. J Gen Intern Med. 2012; 27(11):1513-1520.

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