Introduction
This section focuses on various aspects of data collection. It includes methods of data collection, analysis and presentation. Every research project applies a certain research method to achieve its objectives depending on its goals. In this research, the researchers were interested in gathering information about issues related to bullying.
The researchers interviewed sampled respondents in three different companies; large companies, middle sized and small companies. This was important in ensuring that the data gathered was free from bias. The researchers interviewed the managers of these firms and the employees in order to have views from both sides. This would enhance validity (Crotty 2003, p. 76).
The questionnaire were very important in this research because it was the tool through which relevant data was gathered from the research population. Different groups were assigned different roles. The first group of two individuals formulated the questionnaires while the other members formed another group for data collection.During data collection process, members were assigned different roles in different groups.
In each group, there would be an indivdual who would be interviewing the respondents, another would be recording the response, while the third person would observe non verbal cues from the respondents that would be useful in data analysis. These groups were asssigned regions where they would colletct data.
Hypothesis
H0. There is no relatiohsip between poor service delivery and bullying in the organization.
Research Model
There is one major methods used to gather information in this report. Data was gathered through the questionaire, which was administered physically by the group member the staff of the three different companies. It is attached to this document. The questionaire sought to capture various attutudes of staff at the three different companies regarding their performance attitude towards bullying.
Open ended questions were used because they give respondents more time to figure out their opinions, which would make them volunteer more information related to felings, outlooks and comprehension of the subject (Leedy & Ormrod 2005, p. 12).
This would allow a researcher to understand the position of respondents as regards to bullying. Nonetheless, closed-ended questions are compatible with computer analysis package (Creswell 2003, p. 23). The technique is more specific meaning that its answers are consistent in all conditions.
Ethical Issues
Ethics is an important aspect of any research. Ethics means proper or professional research, which is conducted in the best traditions of the discipline. The research needs to observe researcher-respondent relations, which deals with the welfare of the respondent. Honesty, sincerity, justice and responsibility should guide researcher-researcher relationships meaning there should be not criticism.
Criticism should not be based on polemic, personal biases or collective interests. Professional ethics means accuracy in data collection, data processing and application of relevant research methods (Hakim 2000, p. 6). In this report, issues related to ethics were addressed by giving relevant notice to the researched.
Data Analysis
Data obtained would be analyzed with the aid of computer software referred to as SPSS. Since acquired data is quantitative in nature, SPSS analysis would be simple. The major aim of this quantitative report was to ensure reliability, validity and generalization of a problem in its patent prediction of cause and effect.
Validity is utilized in establishing whether a study measures what it is projected to measure and to estimate the truth of the outcomes. The researcher ensured that both internal and external validities were observed in the study. Internal validity was catered for through careful manipulation of the results.
List of References
Creswell, J 2003, Research design: Quantitative, qualitative, and mixed methods approaches, Sage, Thousand Oaks.
Crotty, M 2003, The Foundations of Social Research: meaning and perspective in the research process, Sage, London.
Hakim, C 2000, Research Design: Sucessful Designs for Social and Economic Research, Routledge, New York.
Leedy, P & Ormrod 2005, Practical Research: Planning and Design, Pearson, Prentice Hall.