Main Problems
In the case of Mount Auburn Hospital, Jeanette Clough’s situation serves as an illustration of how a driven CEO may start a successful turnaround in any troubled organization. After resolving the earlier issues, Jeanette Clough worked to strengthen the hospital’s financial position (Roberts & Kanji, 2006). One of her most notable achievements was revitalizing the hospital by forging strong bonds between the administration and the medical staff. The main problems she encountered include a lack of funding, restrictions imposed by governmental regulations, and hostility from nearby neighbors., All of these concerns were pervasive since they heavily influenced patient care in conventional care regimens. Within these settings, she intends to tackle the issues by renovating and enlarging the facility.
Solution To Main Problems
The financial standing of the hospital has to be improved by Mount Auburn, led by Jeanette Clough. She is aware of the challenging task at hand because of her own experiences and practice. The solution proposed was concentrated on increasing the hospital’s physical footprint to be able to draw in new initiatives that will boost revenue. Jeanette Clough wanted to establish the hospital as a top teaching facility that draws medical schools and enhances the delivery of care, which also includes revised practice areas (Roberts & Kanji, 2006). As a step toward solving the problems, she hired new department heads and promoted Mount Auburn personnel. Moreover, she successfully integrated existing systems with new ones. Thanks to their demonstrated success and the confidence of all stakeholders, they were able to take on the difficulties that lie ahead (Roberts & Kanji, 2006). Jeanette Clough has to apply her prior management approach to support the hospital’s vision and objectives. When she initially accepted this CEO role and was picked to lead in place of an acting CEO who was well-known, she exhibited the traits of a change leader.
Recommended Solution
In line with the change management perspective, J. Clough must build on change to ensure development and success. Within these settings, she should be clear about the project’s timeline because it will influence the hospital’s future course (Roberts & Kanji, 2006). Ms. Clough must start her change implementation by outlining a budget for the building plan and how she wants to finance it to accomplish the changes she envisions. Finding potential sources of revenue is crucial, as well as setting a deadline for the strategy’s completion and assembling a group of experts with knowledge of related tasks. Internal and external stakeholders, such as government organizations, should be a part of her team as well because she will need their approval for the expansion. Given that there may be other hospitals in the area offering comparable services, the government agency will probably assess the proposal and determine whether this expansion is required. The surrounding community must be persuaded that the expansion will improve their quality of life rather than harm it.
Outcome Expectation
J. Clough’s efforts were successful since they led to productive working relationships between doctors, which, in turn, led to lower treatment costs and better patient care. The money required to compete with other hospitals in the area will be made available by this Mount Auburn development. It will be able to provide medical students with top-notch training. New technology will be installed in the expansion, supporting continuous, high-quality service that is mission appropriate. It will be possible for medical professionals to perform in a clinical setting that fosters learning and innovation by upgrading the physical equipment.
Reference
Roberts, L, & Kanji, A. (2006). Jeanette Clough at Mount Auburn Hospital. Introduction to Organizations, 1, pp. 1-21.