National Bank and Trust Company: Human Resource Needs Case Study

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The national bank and trust company is growing gradually; hence, needs a human resource needs forecast that will help management in planning well for future growth and development. As such, the paper aims at forecasting the selected human resource needs over the next three years for the former branches, main office, as well as the new branches. These needs include establishing employee turnover, the number of new employees required, as well as the total number of employees that will be serving within the bank as of the end of each of the next three years (Breaugh, 2009). The forecasting procedures are as established within the following paragraphs.

Table 2.1 Present Staffing.

Total Employees1,100
Number of Branches50
Supervisors per Branch4
Number of Supervisors200
Tellers per Branch10
Number of Tellers500
Branch Employees700
Main Office Employees400

Table 2.1 gives the present staffing of the national bank and trust company, which forms the basis for all forecasting done for the organization. On the other hand, table 2.2 gives the employee turnover as at the end of the next three years, calculated as shown below.

Employee Turnover Calculations

  • Former Branches: 50no.
Turnover (S – 20%; T- 30%)Replacement
Year 1Supervisors = 20% x 200 = 40
Tellers = 30% x 500 = 150
40 supervisors
150 tellers
Year 2Supervisors = 20% x 200 = 40
Tellers = 30% x 470 = 141
40 supervisors
141 tellers
Year 3Supervisors = 20% x 200 = 40
Tellers = 30% x 470 = 141
40 supervisors
141 tellers
  • Main Office: 1no.
Turnover (10% per year)Replacement
Year 1Employee = 10% x 400 = 4040 employees
Year 2Employee = 10% x 400 = 4040 employees
Year 3Employee = 10% x 400 = 4040 employees
  • New Branches: 38no.
New BranchesTurnover (S – 20%; T- 30%)Replacement
Year 1Supervisors 5 x 4 = 20
Tellers = 5 x 10 = 50
Supervisors = 20% x 20 = 4
Tellers = 30% x 50 = 15
4 supervisors
15 tellers
Year 2Supervisors 16 x 4 = 64
Tellers = 16 x 10 = 160
Supervisors = 20% x 64 = 13
Tellers = 30% x 160 = 48
13 supervisors
48 tellers
Year 3Supervisors 30 x 4 =120
Tellers = 30 x 10 = 300
Supervisors = 20% x 120 = 24
Tellers = 30% x 300 = 90
24 supervisors
90 tellers
Employees to hire
Year 1Supervisors
Tellers
10×4
10×10
40
100
Year 2Supervisors
Tellers
12×4
12×10
48
120
Year 3Supervisors
Tellers
16×4
16×10
64
160

As shown from the above calculations, the following data was obtained for all the identified human resource needs.

Table 2.2 Employee Turnover.

Employee CategoryYear 1Year 2Year 3
Former Branch Supervisors404040
Former Branch Tellers150141141
Main Office404040
New Branch Supervisors41324
New Branch Tellers154890

Table 2.3 Number of Employees to be hired.

Employee CategoryYear 1Year 2Year 3
Former Branch Supervisors404040
Former Branch Tellers120141141
Main Office404040
New Branch Supervisors404864
New Branch Tellers100120160
Totals340

Table 2.4 Year-End Employment.

Employee CategoryYear 1Year 2Year 3
Former Branch Supervisors200200200
Former Branch Tellers500470470
Main Office400400400
New Branch Supervisors404864
New Branch Tellers100120160
Totals124012381294

From the forecast data, it has been established that 1240, 1238, and 1294 people will be working for national bank and trust company for the year 1, year 2, and year 3 respectively.

Reference

Breaugh, J. (2009). Recruiting and Attracting Talent: A Guide to Understanding and Managing the Recruitment Process. Alexandria, VA: SHRM Foundation.

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