Introduction
Communication is an essential part of human interaction, and it happens in two modalities that are verbal and nonverbal. Nonverbal communication plays a vital role in how others understand information and meaning. Through it, people can express their feelings and create impressions. The actions can be intentional or unintentional and offer clues about conversations. They include facial expressions, gestures, eye gaze, and haptics through touch.
Discussion
In a restaurant at about 12 noon, two ladies are seated on a table sipping fruit juice. One lady, who appears to be 28 years of age, is dressed in a blue dress, while the other, around 35 years, is in a white blouse and a pair of jeans. They first talk about other staff before starting to talk about another topic. The two might be talking about a cloth; the lady in the blue dress is the customer, while the other is like a designer. They refer to a book with many pictures in an artifact of gowns and discuss each one by one looking at how they are perusing the pages.
Facial expressions in communication can convey emotions without uttering a word. Their facial expressions, eye contact and kinetics as they move from page to page reveal satisfaction with different gowns. Affect displays their frowning which imply that they are not satisfied with some of them. When they see a photo in which they are not satisfied, they exchange a sad face and move on to the next. I imagined one to be the designer because she is making most of the explanations and gestures, congruent communication about the gowns, attention to detail, and understanding of fit for the dresses.
The client stands up to explain what seems like her likes through body actions by showing the length of her desired gown and using illustrators to show the shape. The designer sketches something down while nodding in agreement, communicating through regulators. The designer also stands up to do a figure shape assessment of the client using a tape measure portraying haptics displaying areas that need emphasis such as hips. The client does not show proxemics because the other people in the restaurant do not make her shy from standing up to show her desired style of cloth.
From my observation, the client is the dominant of the pair because she got a say in what she wants, and her interests must be considered in the design. The two are happy because their conversation is filled with smiles and showing of contentment and satisfaction as they go across the pages. Towards the end of the booklet with pictures, the client shows the feeling of being surprised by a photo, and one can read from her lips the term wow, communication using vocalics.
She is impressed because she found what she was precisely looking for. The designer seems happy, too, and compares her sketch to the picture, and they both nod in agreement and clap their hands in the air after exchanging a few words showing the use of emblems. The designer gets a piece of clothing from a purse that contains different small patches of different materials and they both start feeling the textures of the pieces. Through their smiles, they agree on a texture, and the designer notes it. They both stand and wave goodbye before leaving the restaurant.
Conclusion
Nonverbal communication is a significant part of peoples daily conversations.When humans are conversing they cannot avoid it since it shows emotions and emphasizes what people say. This paper has portrayed the different ways in which non-verbal communication comes up in communication, like an artifact, kinetics, affect displays, congruent communication, regulators, proxemics, and vocalics, to mention a few. Nonverbal communication is evident in communication between people of the same level or even different groups.