In medical facilities, nurses have diverse opinions concerning service delivery. While some of these differences may have harmonious resolutions, some may turn into violent exchanges. As a nurse leader, some strategies useful in solving issues among my team include empowerment and education. The two tactics have positive outcomes when utilized correctly. Empowerment, for instance, encompasses motivation and inculcation of values that encourage positive interpersonal relationships in the workplace.
On the other hand, education entails the process of awareness creation among employees so that they understand their personalities and learn how to manage their weaknesses. Matthias and Kim-Godwin argue that with the right training, nurses can manage their weaknesses and utilize their strengths appropriately (209). Using these approaches, I can efficiently and effectively create a workplace that favors high-end service delivery to individuals who need medical attention.
During training, nurses who pursue a baccalaureate degree (BSN) acquire various skills, which revolve around patient care. Some courses covered include infection control, informatics, assistant management, and as educators. Notably, to register for a bachelor’s degree in nursing, it may not be necessary to have prior familiarity in the medical industry (Burkett 10). However, such skills are crucial for enrollment in master’s nursing degree (MSN). Imperatively, MSN courses focus on leadership, management, and improved patient care. As such, after completing a course in MSN, individuals acquire skills on management of workplace disputes, improvement of service delivery, and employee motivation.
When controlling costs in a medical facility, nurse managers have a critical role. Some strategies useful in cost management include improving efficiency, examining redundant areas, and minimizing unwanted hierarchies. Burkett elucidates that the functions of nurse managers emanate from their knowledge on matters that revolve around patient care (8). In effect, nurse managers advise other stakeholders in the facility on areas that cannot interfere with the level of attention enjoyed by patients. Additionally, the practitioners help the other leaders to identify areas that can foster the quality of medical services delivered in the hospital.
Works Cited
Burkett, Linda. “Collaborative decision making: Empowering nurse leaders.” Nursing management, vol. 47, no. 9, 2016, pp. 7-10.
Matthias, April, and Yeoun Kim-Godwin. “RN-BSN students’ perceptions of the differences in practice of the ADN-and BSN-prepared RN.” Nurse educator, vol. 41, no.4, 2016, pp. 208-211.