Introduction
An organization is basically an entity that is made of a number of components and strives to achieve a particular goal. The nature of these goals vary, they can be either monetary or non-monetary (Jackson & Schuler, 1985). As mentioned before an organization comprises of a number of components. These components have to work together and come in contact with each other to ensure they achieve the desired results.
When two or more entities are in such close contact with each other problems become an unavoidable phenomenon (Jackson & Schuler, 1985). There are a number of problems that can occur within an organization. However, there are a few significant problems that can be considered as the root of numerous other problems.
Things that could go wrong
Poor communication
Communication is an important aspect of any organization. Through proper communication employees and employers are able to efficiently convey their messages to each other (Miller, 2012). Employers are able to explain what exactly the role of an employee is within an organization and employees are able to convey any confusion or difficulty they have while carrying out a particular task (Miller, 2012).
The absence of effective communication from within an organization could result in a number of problems within an organization. It is due to lack of communication employees are unaware of their role within the organization and have little or no knowledge of their responsibilities (Latham, 2010). Moreover, there is even confusion regarding the exact goals of the organizations.
Employees tend to make poor decisions on a daily basis primarily because they are not aware of the direction in which the company is headed. Communication may seem like a small issue; however, due to ineffective communication organizations face a barrage of huge problems that could have severe implications on their daily operations (Latham, 2010).
Ineffective decision making
Decision making is a process through which organizations try and assess the current situation within a market in order to establish goals for the near future. Through the process of decision making, an organization is able to decide what step it is to take next.
Effective decision making ensures that the organization is provided with up to date information on which it can base its decision. It identifies both the positive and negative consequences of a particular decision.
An ineffective decision making process usually has adverse effects on the organization. Not only does it compromise the performance and productivity of the organization but also leads to wastage of time. Ineffective decision-making makes an organization unable to achieve the objective it sets out to achieve through a particular decision (Decision Making Confidence, 2006).
Unavailability of a reward system
One of the most important aspects of an organization is its efficient working reward system. Reward systems enable the organization to motivate its employees into doing their best and performing effectively. Moreover, it motivates them to reduce absenteeism within the organization and create an enthusiastic environment regarding their job (Armstrong & Murlis, 2007).
The absence of a reward system tends to decrease the morale of employees and shows a decrease in their productivity. It also causes a substantial increase in absenteeism amongst the employees and the organization witnesses an overall decrease in the output (Armstrong & Murlis, 2007).
Steps that can be taken
Improving communication
Prior to improving communication within an organization one has to realize that communication channels must be improved both ways that are employees must be able to communicate with employees and employers must be able to communicate with their employees. To improve communication amongst an organization it is vital that the prevailing method and level of communication within the organization is assessed.
To do so different approaches can be made by an organization. Asking employees to present their ideas on improving communication is one such way (Latham, 2010). Another way is to convey the message directly to an employee and ensuring that every detail of the message is provided to that person.
Assuming that the person can lead to a lot of confusion and relying on a third person to deliver the message might not be a good idea.
Moreover, it is vital that written job descriptions are provided to each employee in order to ensure that there is no ambiguity and every employee knows about his or her role within the organization. Written job description also encourages the development of an accountability system (Latham, 2010).
Improvement of decision making
To ensure that effective decisions are made by an organization it is necessary that the issue is properly understood, and it is also necessary to take into account how urgent and important the matter is (Decision Making Confidence, 2006). The second is ensuring that accurate and updated information is taken into consideration prior to making any decision.
On the basis of those facts, the organization must thoroughly assess all options that are proposed. Lastly after an option is chosen it is necessary that explanation is given to all those involved as to why the particular option was chosen. Using these steps an organization could make sound decisions based on the data that are available to the organization (Decision Making Confidence, 2006).
Reward system
Before a reward system can be implemented in an organization it is necessary to understand that salary and wages cannot be considered as a reward. Salary is the repayment one gets for his or her services. A reward on the other hand is an additional benefit that an employee is given in return for his or her dedication towards their work and their excellent performance (Armstrong & Murlis, 2007).
Usually organizations offer monetary benefits to its employees to ensure that they are more productive while at work. Moreover, recognition and appreciation that are given to employees tend to boost their morale as employees like to be appreciated for their work (Armstrong & Murlis, 2007).
Conclusion
In today’s world, an organization faces a number of challenges and is surrounded by external threats from all sides. To tackle these external threats an organization must ensure that there are no threats brewing within the organization. Usually there are three reasons behind things that do go wrong within an organization and those are lack of communication, ineffective decision making process and absenteeism of a reward system.
Effective communication, systematic decision making process and an efficient reward system would ensure that these problems are taken care off. Tackling of these three major problems can significantly reduce the number of problems that an organization faces from within. To handle these problems the top management within an organization has to become active and make some significant changes within the organization.
Reference List
Armstrong, M., & Murlis, H. (2007). Reward management: a handbook of remuneration strategy and practice. London: Page.
Decision Making Confidence. (2006). The Effects Of Bad Decisions. Web.
Jackson, S. E., & Schuler, R. S. (1985). A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings. Organizational Behavior and Human Decision Processes, 16-78.
Latham, A. (2010). ‘Poor Communication’ – What Does It Really Mean? Web.
Miller, K. (2012). Organizational Communication: Approaches and Processes: Approaches and Processes. Boston: Cengage Learning.