Companies may define the notion of organization differently because of their varied approaches toward culture and structure. Such multinational corporations as Starbucks have worked for decades to establish the definition of an organization that will serve as the framework according to which it will operate. As mentioned in the company’s mission statement, Starbucks aims to “inspire and nurture the human spirit – one person, one cup and one neighborhood at a time” while its vision is to “treat people like family, and they will be loyal and give their all” (“Our company,” 2020). Therefore, the company defines an organization as a structure that creates a culture of belonging in which everyone works toward the same goal.
Because an organization calls for the unit of people that is structured to meet collective goals, Starbucks’ approach fits this definition as the company works on delivering the best that it does, holding its workers and managers accountable for the results and goals attained. Such an approach fits best with contingency theory that acknowledges the interdependence between organizational parts while also stating that there is no best way for organizing such parts. Starbucks has been shown to adapt its strategy based on changing customer demands and the needs of the market.
Despite the flexibility of the organizational structure, the company has been dedicated to the same mission and vision that allows for providing the same high quality of services to clients. In addition, the dedication to high quality enables Starbucks to implement global initiatives, such as the Global Social Impact strategy that entails the ethical sourcing of high-quality products. Overall, as an organization, Starbucks creates an environment of inclusion and accountability in which workers and customers share the same vision and values.
Reference
Our company. (2020). Starbucks.