Mentoring/coaching skills
Coaching is the interactive process that involves communication between one person called a coach, and another person(s) called a coachee, with an aim of developing more effective individuals or organizations. Coaching is not a new phenomenon at the work places. A good example of how coaching takes place at the work place can be that of a restaurant where a chef who understands some recipes takes time to take the workers through the process of preparing a special meal that they may have a problem in preparing with an aim of helping them perfect their skills. Socially, coaching and mentoring skills influences our various stages of development. For example, when children are young they are mentored into becoming people with various personalities. Child mentorship remains one of the most important aspects of personality formation in children. In personal situations, coaching helps people to attain what they would otherwise have missed if they were left on their own. When acting as a coach, one should be able to match the coaching process with the pace of the coachee. The coachee should be able to learn from the coach in order to improve on various skills.
Motivating others
Motivation entails that driving force that makes us achieve our desired objectives. Motivating others therefore entails the process of making others realize that they can manage to achieve a specific objective. At work places, the human resource departments can motivate workers by offering them better working conditions as well as increasing their remuneration or giving them positive rewards for what they accomplish effectively. In social life, motivation skills can be applied when one encourages peers to realize their abilities to accomplish what they may feel is impossible to accomplish. Personal motivation on the other hand occurs when one constantly reassures him or herself that he or she has the ability to accomplish a specific task. The impacts of motivating others are that people increase their efficiency and efficacy as they develop self confidence.
Negotiation skill
These are skills that are utilized to end stalemates. Negotiation entails actively engaging two different parties that are in a disagreement in an interactive conversation with a sole aim of establishing common solution that is acceptable by the two sides. An example of how these skills are used at the work place can be that of setting remuneration for workers whereby the employer may be pursuing a policy of paying the least possible amount while the potential employee wants to be paid the highest possible amount. Negotiation skills therefore play an important role in such a quagmire as the employer and the employee haggle to an acceptable price. In social, life negotiation skills help one to solve conflicts among peers. For example, when friends are in a conflict, negotiation skills can help the third party to resolve the conflict amicably without favoritism. Negotiation skills also can help in personal situations whereby one is faced with scenarios of conflict, like the above identified case, these skills helps the negotiator not to appear as biased. As a negotiator one must be a keen listener to avoid any form of misunderstanding that may escalate the conflict.
Persuasiveness
Persuasiveness is the ability to convince. Persuasive skills are important at workplaces as they help to win many important deals. For example a sales person must convince the potential client on the benefits of a certain product/service in order to make a sale. In social life, we win most favors due to our persuasive skills. For example, if one needs a favor even from a fiend, he or she must be able to persuade the friend in order to get the desired favor. Persuasive skills are also important personal skills as they help in self motivation. Intrinsic motivation starts when a person persuades himself / herself that the desired objective is achievable.
Presentation skills
Presentation skills entail the ability to effectively express oneself to an audience. Good presentational skills are important at the workplaces as they are essential elements of communication. Presentational skills are used at the work place when communicating a certain issue at the work place. For example during work seminars, the presenter uses various presentational skills to ensure that they communicate their intended messages to the audience. Presentation skills are also important in social life. For example, when attending an oral interview, one must be able to present himself to the interviewing panel effectively in order to increase the chances for success. As an individual, presentation skills are useful as they help one to gain the desired outcomes as people get to understand what the initial requirements of the subject were. For example when one wants to explain his or her desires, effective presentation skills are useful for clarity purposes.
Promoting change
Promoting change requires one to be a change agent. As a change agent, a person who promotes change sees the need for change and initiates the change process. For example at the work place, a sales manager may want to change the procurement process for efficiency. As a change agent, the manager proposes for the change and starts using the efficient approach to procurement. This accelerates the change process. In social life promoting change occurs when one influences a group of peers over the ways they view a specific phenomenon. On the personal scale promoting change entails being a leader as far as various approaches are concerned. For example, if one believes in environmental conservation, as an agent of change, he or she should lead the process of conserving the environment in all possible avenues. Promoting change requires one to always act as a role model for the others.
Sensing other’s non verbal behaviour
Non verbal behaviour includes the unspoken messages that are expressed through the body language of the recipient and the message sender in a conversation. They include body posture, gestures, and signs such as winking of the eye among others. At work places, non verbal communication provides communication avenues that are vital in explaining the tacit knowledge of workers. For example, one may be unable to explain how a process is done but may use effective gestures that help the verbal communication for better understanding. In social life, one can use the ability to sense the reaction of others to various issues such as comments by sensing their non verbal communication. For example, when one says something that makes one to unconsciously open the eyes wider, the person uttering the words may learn that the respondents is shocked by what has been said. In personal situation, ability to sense non verbal communication helps one not to antagonize the involved parties as he or she has the ability to sense their feelings.
Sensitivity to cultural/gender diversity
Cultural and gender diversity refers to the differences that human race has due to different cultural backgrounds and gender differences. Gender and cultural sensitivity is of critical essence in modern workplaces as they assist in putting in place harmonious working environments. Cultural sensitivity in the work place includes situations where cultural diversities are respected, for example if excessive use of certain words is okay in one culture but offensive in another, such use of words is prohibited at the workplace. In social life gender and cultural sensitivity can be seen when the opinions of all people of a social knit, regardless of their gender or cultures, are respected. For example, when in a debate with people from Chinese cultures, African cultures as well as American cultures, it is important to respect all opinions and avoid utterances that may invoke bad feelings. On the personal level, when dealing with multicultural and mixed gender groups, one needs to be non judgmental, that is, avoid judging various cultures from an ethnocentric point of view.
Socializing skill
Socialization is the process where people interact with each other and get to learn new approaches of accomplishing tasks. Socialization skills involve the ability to blend with people of varying character effectively. At workplaces, socialization skills are essentials as they help a person to blend in different work stations. For example, when a new employee is employed in a work environment that has a lot of teasing for relaxation purposes, socialization skills are essential to make such a worker adapt to the new work place. In social life, socialization skills are essential as they help one to cope with various aspects of life. For instance, socialization skills are essential in the process of making and maintaining friends. In personal situations, socialization skills would be useful when one wants to make new friends or want to blend with new social environments.
Team player skill
These are the skills that are essential for team working. In work places, team work can be demonstrated in events such as in the process of task accomplishments. For example, to improve the efficiency of processes, instead of solving complex task as individuals, various workers combine their efforts to ensure that they accomplish the tasks efficiently. In social life, team working skills can result to enhanced relationships between persons as the persons involved get to learn the importance of team work. A personal situation where team work would be effective would be a scenario where one person requires a certain task, say a wedding arrangement to be accomplished. As team members, people get to share ideas hence making it possible to earn the desired outcomes.
Tolerance to criticism
Criticism is the process of examining ones actions and pin pointing the faults that are found therein. Criticism sometimes can strongly make some one to lose morale over various things especially where this criticism is not matched with any form of appreciation for the little positives that are done. Due to this, it is important that people posses ability to tolerate criticism. At the work place, it is possible that one party only finds the ineffectiveness of the other as opposed to the strengths. A worker who is always criticized may loose the motivation to work causing such worker to opt to either quit the job or become non productive. However, it is important that one generates tolerance to criticism to avoid loosing morale for work. In social life criticism can cause one to loose self esteem. Ability to tolerate criticism therefore makes a person to remain with high esteems. A personal situation where tolerance to criticism is of critical essence is when one is being targeted by forces that are generally unhappy when the person being criticized is achieves something.
Mobile etiquettes
This entails proper use of mobile phones. In work places, mobile etiquettes involve not using offensive ringtones, avoidance of use of mobile phones in meeting or shouting while on phones. An example of how mobile etiquette can help at work place is when a person uses loud and offensive ringtones. To avoid being a nuisance to the other workers, one should use vibrations as opposed to loud and offensive ringtones. In social life mobile etiquette can be applied in situations such as friend’s parties, or in any social conversation. One should avoid picking phones in such a manner that he/she jeopardizes the success of conversations. In personal situation, mobile etiquette calls for personal discipline where by one ensures that the use of mobile phone does not interfere with the normal schedules of those nearby.
Computers/email etiquettes
This entails correct use of computers. At work places, computer etiquette is of essence to ensure that the computers are used for the correct purposes. For example it is wrong to use work computers to send sexually suggestive emails or accessing sites that would jeopardize the comfort of other computer users. In social life, computer and email etiquette applies where one desist from using this modes of communication to harm the peers. Personal Computers/email etiquettes call for a dedicated responsibility on the part of the person to ensure that computers and emails are not used to offend others.