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Klara Palmberg: Experiences of Implementing Process Management Case Study

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Updated: Jun 24th, 2022

A new phenomenon of process management is starting to gain popularity in the world, as it increases the efficiency of the organizations (Brocke, Mathiassen and Rosemann 189). In this case, various tools exist to enhance various spheres of the firm’s functioning (Garcia, Vizcaino and Ebert 15). Nonetheless, it is apparent that many companies and specialists assess the necessity to change their regular company structure to process management (Hull, Mendling and Tai 517). A primary goal of this essay is to provide how the process management discussed in the article Experiences of Implementing Process Management: A Multiple Case Study by Palmberg can be applied in a real business case. In turn, the implementation of these management techniques is assessed with the help of the real business case, One Stop Logistics. The company was chosen, as a potential candidate for evaluation since it has some similarities with the Company A, which was presented in the article.

Firstly, the main points of the article used for the analysis have to be summarized. It is apparent that the author focuses on the implementation process of project management practices with the examples of various cases (Palmberg 93). It paid attention to three different organizations, which have different background and structure to discover the effects of the implementation of the process management model. It is apparent that Company A, which was “a logistic company owned by the organization whose products they are transported”, had the most positive results (Palmberg 100). Consequently, an enterprise with a similar structure is chosen as a real case example; as it is clear that this type of business will benefit the most from the implementation process.

It is apparent that a sophisticated corporation will experience fewer difficulties while implementing process management. In this case, One Stop Logistics can be used as an example, as it was just acquired by Echo Global Logistics, Inc. (Bowman par. 2). It is apparent that the purpose of the process management will be the same, as in the company A, as both parallel and functional organizations have to exist to increase the efficiency of the operations and control over the departments.

Moreover, implementation of process management principles is the most beneficial for the logistics companies, as with the introduction and development of technology it becomes a necessity in order to enhance a quality of operations (Palsaitis and Bazaras 14). Subsequently, for One Stop Logistics, process management will be beneficial and increase the effectiveness of the services. In this case, this logistic company should consider reorganization of its structure and conduct training for its workers, as it will help improve the flow of its operations and quality of the provided services.

In conclusion, it could be said that the process management appears to be a necessity in the modern world, as the control over the processes becomes a requirement. However, some companies experience difficulties while implementing the primary principles of the process management, as it is hard to adapt rapidly to the modifications. Nonetheless, this trend has a growing popularity and can be considered beneficial for the companies, which are the parts of the bigger corporations. Lastly, it is apparent that this development has a positive impact on the logistics’ services enhancement, as in this case, it is an essentiality to provide a continuous flow of goods and services.

Works Cited

Bowman, Robert. “Third-Party Logistics Providers Are Shrinking in Number, Growing in Size.” Forbes 2014.

Brocke, Vom, Lars Mathiassen and Michael Rosemann. “Business Process Management.” Business & Information Systems Engineering 6.4 (2014): 189. Print.

Garcia, Felix, Aurora Vizcaino and Christof Ebert. “Process Management Tools.” IEEE Software 28.2 (2011): 15-18. Print.

Hull, Richard, Jan Mendling and Stefan Tai. “Business Process Management.” Information systems 37.6 (2012): 517. Print.

Palmberg, Klara. “Experiences of Implementing Process Management: A Multiple Case Study.” Business Process Management Emerald 16.1 (2010): 93-113. Print.

Palsaitis, Ramunas, and Darius Bazaras. “Theoretical Aspects of Logistics Training Process Management.” Transport 22.1 (2007): 14-15. Print.

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