Supervision in healthcare is becoming a challenging task in the current world. Employers’ failure to provide education and incentives to their employees to improve their health creates stress and conflict among healthcare professionals (Blank, 2019). Health practitioners can work happily and enjoy the working environment if only the boss gives clear priorities such as salary increments and off days. Some health specialists are forced to work for more hours but are still paid low salaries because some hospitals are forced to reduce staff. A survey showed that 53% of nurses lived with stress and fatigue and had no control over providing quality healthcare (Choi & Ha, 2018). Managing conflicts between employees and managing developing difficulties can lead to innovative ideas, enhancements, improved work relations, as well as happier working conditions.
As the manager of the company, Charlotte is supposed to focus most on the cause of the post on Facebook rather than taking negative action such as job sacking or giving compulsory leave. The immediate act makes the employee feel indirectly attacked, demotivated, and uncomfortable at work (Blank, 2019). Charlotte is supposed to politely warn Marty about the consequences of posting work-related matters on social media but instead share with leaders or a colleague who can pass the message to the boss.
The boss should also hold a conference with all employees and allow each to mention all challenges faced at work. The workers then are supposed to give suggestions on how the working conditions can be improved (Choi & Ha, 2018). Charlotte should keenly listen to all opinions and, if possible, make the necessary implementations. In this case, the manager should ensure that employees’ working hours are reduced, given lengthy breaking minutes, and paid well. The supervisor is supposed to ensure a good relationship between staff and leaders to avoid future conflicts.
References
Blank, S. (2019). Managing organizational conflict. McFarland.
Choi, Y., & Ha, J. (2018). Job satisfaction and work productivity: The role of conflict-management culture. Social Behavior and Personality: an international journal, 46(7), 1101-1110. Web.