State government can derive numerous benefits from Web services in the present generation. Through interactive work with various state websites, it is possible to have identified certain developments, which are essential for improving the functionality, appearance and performance of websites. Online trading websites help users identify and locate their commodities and make orders and payments.
At the same time, these sites have been able to either accept or reject payments and orders where certain criteria are not satisfied. It is essential to have an experience in working with corporate and state websites and portals. This helps in managing government resources, monitoring strategic plan implementation and supporting civic education. One example of state web sites is a portal belonging to the criminal investigation department, which enabled citizens to report suspicious events, which may possibly lead to crimes. This has enabled the State intelligence to hunt down certain hard-core criminals.
It is obvious that the use of web services in our state departments will generate direct and indirect benefits to the entire nation. The cost of developing a website is just a one-off payment of up to $500, while web hosting costs as little as $20 per year. The State can definitely afford this and besides, it has long-term benefits for the state. One of the benefits our nation is sure to realize is increased revenue. When the citizens embark on using the web-based platforms, they are able to access wide domains, even the whole world.
They can do global trading, which in essence has the potential to generate foreign income. Secondly, web services reduce the operational expenses because the government does not have to initiate every process. For example, in tax payment, the taxpayer takes the burden of initiating the process of paying the taxes and making online tax returns. With this, comes an increased speed of operations as the third benefit. Because the citizens initiate most of the processes from whenever they can access technologies, it makes the processes move faster than if the government had to bear the entire burden. The fourth benefit is an increase in quality of service delivery. Of course, when every process moves on effectively, the service delivery is of high quality.
It is ideal to recommend that the government implements state web services. The four departmental directors of the State departments should present their strategic plans and organization structures to the design team so that they can do analysis and begin the web development. The design team will then be able to design relevant databases and interfaces for each of the departments. For example, the department of corporation records should provide the details they require for license application because the departmental portal will support online license application. The tax administration units should provide the design team with the details they require for tax payment so that the websites will be able to support tax payment.
The director for the tax payment department should provide the different categories of taxes and specify the file format in which they require their returns, and a description of how to apply for refunds that may arise from tax overpayment. For the motor Vehicle department, the directors should provide the details that they require from drivers who make applications both for new licenses and for replacements. The fish and wildlife department should specify the file format they require for application from, when fishers and hunters are applying for licenses.