Team Strategy Plan (Strategies for team building)
Assessments tools help individual members discover one unique skill, abilities, and capacity to perform a role. Exercises: An organization may arrange different exercises that will help the team to understand and appreciate the involvement of each member. Coaching uses structured and purposeful dialogue. The main aim of coaching is to make people aware of how well they are performing. Group discussions enable the team members to participate actively in group decision making.
Appropriate Strategy
The most appropriate technique is the use of group discussions. This is because many employees are from other divisions. The new employees can also benefit from group discussions because they can raise other important issues. The benefit of this technique is that it gives room for everybody to air his/her own views without discrimination. A facilitator is always present to ensure transparency of the process.
Challenges to team building
Lack of proper communication channels that ensures that there is good communication flow. To address this challenge, the organization has to ensure that there is a clear reporting channel and tools for transmitting the information are clear to the members. Another challenge is the lack of conformity of the organizational objectives to the team objectives. If there is a clash in objectives, then none of the objectives can be achieved. To mitigate this challenge, the organization has to ensure that its objectives have a clear outline and are understandable by the teams.
Evaluation of the team’s success
The success of a team can be evaluated by measuring its level of performance and its ability to achieve the organizational objectives. Another evaluation technique to determine the success of a team is whether the team can perform its roles in peace and harmony. In case of any conflicts or lack of understanding among team members, then the organization should encourage the teams to resolve them at an early stage before they get out of hand. The spirit of togetherness should be present. Another technique is to measure the number of jobs that team members can accomplish as a team and individual members. A successful team is one that accomplishes a complex task better than a person.
Conflict Management Plan (Various conflict management strategies)
Forcing: The objective of this strategy is to force your points to get your way. One does not care about the feelings as long as one achieves his/her goals. Avoiding: The aim of this strategy is to avoid dealing with conflict. The parties believe that conflicts are serious and cause tension. Compromising: This is whereby the parties work towards reaching a quick agreement. This strategy ensures that both parties reach an agreement. Accommodating: This is where one person sacrifices his/her feelings for the benefit of the other one.
Appropriate Strategy
The most appropriate strategy is forcing. This is because they are both working in the same department and they cannot accomplish the task without each other. Another reason for using force as a strategy is because James does not agree that he is the one at fault. David has to use force to make James perform his job as expected of him. When one uses force, one does not expect anyone to pass judgment or criticize his/her authority. One does not care about the feelings of the other person. This strategy has the rationale of annoying the other party than ignoring one’s determination.
Alternate strategies
If forcing as a strategy is not successful then the alternative strategy is compromising. This is because David and James are in constant conflict and none of them want to admit they are at fault. This strategy ensures that the two parties find means of coming into an understanding without hurting the feelings of the other person. From the story, David has shared his feeling with the management twice with no solution. Management is the highest body in an organization, and if it does not respond to the complaint, then it is of no use trying harder. Thus, the only solution for David is to compromise with James.
Possible challenges
The potential challenges to resolving conflict are the lack of managerial support. To address this challenge, the management has to acknowledge the different groups with different individuals and thus capable of conflicting with one another. It should put up means of resolving such conflicts. Another challenge is the lack of commitment among the team members to accommodate each other. To solve this problem, the organization has to work towards administering appropriate team-building techniques.
Reference
Robbins, S. P., & Judge, T. A. (2011). Organizational behaviour (14th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall.