Introduction
Generally, a health setting is a complex system that consists of different interrelated units to ensure it operates effectively and achieves an optimum quality of patient service. However, in most cases, conflict of interest may arise that negatively affects providers’ performance, lowering their effort and contribution to standard care provision.
Improper collaboration and teamwork within the hospital setting may result in undesired outcomes that affect stakeholders such as patients and charge nurses who depend massively on the nurses’ cooperation to deliver efficient care. The application of various strategies to enhance interdisciplinary teamwork may cause resistance among the providers. Based on the research, a lead nurse can apply critical thinking to solve conflicts within healthcare settings to positively impact and promote interdisciplinary collaboration amongst nurses.
The Analyst Role
Working in critical care conditions is challenging and demands the attention of providers and lead nurses to ensure all the services are delivered efficiently. Within the department, the charge nurse is responsible for analyzing all the possible issues that might occur and cause adverse events leading to a poor healthcare process. In case of a scenario such as the wrong medication happens, the charge nurse calls a meeting that involves all the professionals to address the issue, inquiring about how and why it happened (Rubenfeld & Scheffer, 2015). However, during this time, the practitioner creates an interactive atmosphere where all the providers can speak about their concerns and cases that can likely lead to such occurrences. Furthermore, the manager does not blame the individual nurse for the error but uses the situation as a starting point to formulate effective ways to prevent such deadly events in the unit. During the discussion, providers are encouraged to propose their opinions and suggest optimal strategies to overcome such cases.
The analyst role is essential to team thinking in nursing practice because it enables the nurses to realize all the aspects of the situation, providing a wider view. Similarly, it enables the charge nurse to focus on every detail of the problem to identify loopholes that can lead to such problems in the future. It creates a proper understanding of the impacts of adverse events, making care providers remain careful during their activities to prevent possible faults. Lastly, it promotes team thinking by allowing professionals to contribute their thoughts regarding the matter being addressed. Other team members perceive the role as a fundamental approach that enables them to fully understand the issues they might encounter in future practice.
The Emotional Monitor Role
Generally, working as a team can be challenging since people have different responses to their emotions. When professionals’ feelings are not monitored keenly, their services are likely to be tampered with, lowering their cooperation. Just like other workers in varied organizations, human resources and relationships are vital to enhancing their understanding and engagement. In order to ensure all the professionals have a positive relationship, the charge nurse enquires about the work condition and their connection with patients. The approach gives the lead practitioner deep insight into team thinking, which is essential in addressing and encouraging their perspective on matters. For instance, when a care provider fails or forgets to undress a patient’s wound, the nurse manager, after ensuring the condition is managed, then call to responsible provider to find the factor that might cause it. The technique allows the lead nurse to unfold various emotional aspects of respective professionals that can hinder their productivity hence promoting their thinking process to counter such events.
Team members perceive the role as a sensitive and vital responsibility that enables them to align their feelings and thoughts to produce the desired outcome. It addresses the major concerns that affect and impair their daily decisions at work. The involvement of charge nurses in determining their personal emotions encourages them to remain effective and think critically during resolving work-related challenges they face when dealing with patients and other colleagues.
The Critic Role
Several challenges faced by care providers in the health care facility require a wider perspective to enhance positive outcomes. The critical role is vital in the setting because it allows the practitioners to uncover some useful aspects that can be used to improve quality care. In teamwork, different nurses propose different ideas for the practice. The charge nurse evaluates each of the thoughts to make effective sense that can be used to achieve the desired outcome. For instance, keeping patients waiting at patient bays can be critical to the well-being of those having a cute condition. Even though the practice is common, a lead manager may reanalyze the consequences associated with the approach to ensure all providers view the impacts accordingly (Kezar et al., 2020). The role ensures the thinking process continues smoothly since it allows professionals to understand the whole activity differently. Team members perceive the charge nurse role as a proper way of advancing their ability to rethink and reinterpret other ideas to develop the appropriate measure.
Conclusion
In summary, based on the demands and complexity of healthcare practices, proper teamwork and collaboration are essential to that can promote efficiently and desired patient outcomes. Despite the various conflicts that occur during the nursing practice, there are different roles that,, when played effectively, can establish a positive correlation among the team members. For instance, the critic, emotional monitor, and analyst roles enable charge nurses to impact the perception of providers and increase their ability to evaluate and analyze situations accordingly without blaming one another.
References
Kezar, A., Dizon, J. P. M., & Scott, D. (2020). Senior leadership teams in higher education: What we know and what we need to know.Innovative Higher Education, 45(2), 103-120.
Rubenfeld, M. G., & Scheffer, B.K. (2015). Critical thinking TACTICS for nurses: Achieving the IOM competencies (3rd ed.). Sudbury, MA: Jones and Bartlett.