Considering the decline in Meta shares due to controversial business practices, there is a need to make severe changes in the company’s policy. Primarily, it is necessary to reconsider the organization’s policy regarding the mental and emotional impact on users and employees. In this aspect, it is essential to consider measures to remove problems specific to the entire company and the users and staff separately. In each case, the company needs to use strategies and methods appropriate to solve particular issues based on ethical principles and policies.
Primarily, it is necessary to introduce changes in the business policy regarding the balance of profits and impact on users. In this regard, it is crucial to follow ethical norms in the context of interaction with users and the use of personal data collection. Excessive focus on profits negatively affects the mental condition of users of the company’s products, leading to potential losses. It is necessary to comprehensively review the company’s policy to address this issue, focusing on the balance between profits and the absence of negative consequences for users. In general, Meta needs to abandon profit maximization and focus on product usability to avoid adverse effects for businesses and users.
To eliminate issues involving users, the company needs to conduct a campaign to maintain users’ mental and emotional well-being. To do this, it should focus on maximizing the user’s comfort while using the product. In this aspect, limiting factors that have a negative impact, such as the significant amount of information that can cause mental harm, is crucial. For instance, a company can limit the content offered to users that involves controversial topics, advertisements, and information with a negative context. Despite the possible decrease in the activity of some users, such measures will reduce the overall negative impact and make the product safer for mental health. Therefore, restricting users’ exposure to potentially harmful information will significantly reduce the destructive psychological effect.
To improve the mental well-being of Meta employees, the company needs to ensure a more comfortable working environment and prevent professional burnout. First, it is essential to make changes in the corporate culture to reduce work monotony, which will allow avoiding psychological problems related to the working process. Possible solutions for this task are introducing new corporate events, using gamification elements, and introducing more straightforward and user-friendly software. Such changes will allow employees to improve their life-work balance, thus improving their psychological well-being and reducing the risk of professional burnout.
Adopting new principles in corporate policies is a crucial step to prevent harmful effects on business due to the negative impact of products on users’ and employees’ mental and emotional states. Given the scale of Meta’s operations, changes must be implemented comprehensively and consider both general factors and specific issues. Increased attention to ethical principles and user well-being is critical to address the problems. Despite the need to reconsider some of the company’s business fundamentals, such measures are a potential solution to ensure proper business functioning.