Introduction
Digitalization has become a normal process for modern society, and digital systems have become an integral part of human life. Man uses technology in private life and in social life. With such widespread demand for innovation, it is becoming increasingly necessary not only to make these systems work but also to make them as simple as possible. Some recommendations on device usability are created, among which one can highlight consistency in user-oriented design, as well as in meaningful messages about possible bugs. The more human-oriented the design, the more convenient it is to use the product and the easier it is to satisfy the spoiled user. In addition, the field of design is gaining popularity, which is increasingly performed by artificial intelligence systems capable of providing recommendations for convenient operation with equipment. In case of safety problems, modern technologies can quickly eliminate them. To improve the user experience and interface, a frontend is being developed to make the interaction between computer and human as easy and fast as possible.
Recommendations and Principles of Usability
In order to constantly improve the usability of digital systems, it is necessary to learn well-made manuals and principles of use. In this way, technologies will meet most user needs and ensure the most optimal interaction between computer and human. With improved convenience, innovation has other benefits associated with increased human process satisfaction and increased device performance. Creating a user-friendly and high-quality experience and interface can increase the demand for the product, while the reverse result can lead to consumer frustration and forego further purchases of a product. This is the reason why the convenience principle should be one of the leading in the development of digital systems and their continued use. These steps ensure that the further product will meet most of the user’s needs, and will also optimally interact with him or her. Thus, developers should focus on optimizing digital devices as much as possible in order to attract more buyers and improve the production reputation.
To ensure the most convenient use of digital technology, the designer should work out a clear implementation plan for the interface. One of the key principles is that consistency of design and its brevity increases customer satisfaction and usability (Paton et al., 2021). The concise combination of each design element ensures that the user can intuitively understand how the system will behave when it performs its actions. This approach gives the user the opportunity to control the process and make a mental connection with technology. For example, such technologies are particularly important in the healthcare system, where clarity and predictability of design are especially important for users in order to make the right decisions under stress (Paton et al., 2021). Thus, society is moving increasingly towards minimalism, which is reflected in the life of the user and the desire of the user to understand as clearly as possible how the technology works.
Another important rule for the convenience of the interface is the comprehensibility of error messages. Vague ads can disappoint a person and give him or her satisfaction with innovation (Pratama and Cahyadi, 2020). Ideally, any existence of errors should be clearly and succinctly communicated to the user in order to maintain a mental model of functioning. This means that navigation on the interface should be intuitive but must allow the user to quickly complete all necessary tasks. In this case, it is important to take into account customer feedback about the design throughout the process of its creation, as it should be, in the first place, focused on the end customer (Paton et al., 2021). Therefore, research conducted together with users is the best option to create a competent and quality design.
An interesting object for research is a dialogue agent, the scope of which is relatively new today. Professionals in this field direct their efforts to improve the experience by expressing respect and empathy for the user in appropriate situations. The use of proper etiquette, attentive hearing of problems and acceptance of human emotions are aimed at the humane treatment of the user and improvement of product quality (Flathmann et al., 2023). Modern conversational agents are important for improving a person’s experience with the system. This is the reason why dialogue agents must be able to adapt to human emotions (Görnemann and Spiekermann, 2022). The ability of a computer to analyze human behavior is an important step towards making technology more humane and easier to use.
Another important topic in the field of technology is the use and creation of predictive modeling of hyper-convergent infrastructure. This topic is one of the priorities of developers, which can increase the usability of information technologies by modern people. Such modeling includes the analysis of user behavior and needs, followed by the development of a system that will match them (Paton et al., 2021). Predictive modeling of human-computer interaction improves the quality and security of information systems, identifying emerging problems and solving them.
Regarding the user interface and user experience, it is important to note that they should be, first of all, convenient to use. The success of a digital system can often be determined by the quality of these elements, as it is user comfort that is critical. The user interface should be simple and understandable and draw people visually, while the user experience should be more rigorous, coherent, and consistent with all other system titles. The design can be effectively used to measure the exact quality of the system. This approach helps to obtain personalized recommendations that are likely to help improve user-computer interaction.
Improved Usability and Its Value
Increasing the ease of use of technology has the advantage of increasing system productivity and, consequently, user satisfaction with the process. The high-quality combination of User Interface (UI) and User Experience (UX) design significantly increases sales of applications or any other information product (Pratama and Cahyadi, 2020). This is due to the fact that the intuitive interface attracts a person and brings him or her greater satisfaction from the use of technology. Thus, the trust in the application becomes much higher, so the product reviews become better. In the same way, a bad combination of two design elements can immediately disappoint a potential customer, and he may no longer pay attention to the product.
Artificial intelligence can improve the design of digital systems because it can clearly identify areas for improvement. Yang et al. (2020) suggest that AI can be used to measure and improve UX quality. New technologies can quickly analyze user behavior and offer options for quality product changes that can significantly change satisfaction for the better. Returning to the topic of dialogue agents, it is also important to note the fact that sensitive and respectful expressions are the key to the trust of the user and increase his involvement in the development of the product. User feedback is an important element in the development of any information product, so it is important to take into account the fact that modern people try to simplify their lives as much as possible. From this, it is necessary to conclude that in the use of information technology, the person is looking for, first of all, ease. It should not take much time for the user to find the necessary information, so all current development is often aimed at ensuring maximum intuition in design and use.
Conclusion
In conclusion, the development of information technology is now reaching its peak. With each passing day, mankind is getting new ideas of innovation, which it is going to implement in life, and the present times demand changes. Following usability recommendations in the design of applications, websites, and other products is a priority for the designer and the end user. Today’s design needs to be meaningful, human-centered and forward-looking, as these factors together increase the usability of digital systems. In addition to simple convenience, system security and quality of development are also important. It is also important to use dialogic agents that can be improved by artificial intelligence technology. He provides the designer or developer with personalized advice on how to make the design most comfortable and suitable for a target audience. In general, the user interface and user experience should be intuitive to the person and draw visually, which will greatly increase people’s trust in the product. Giving priority to convenience, the person will be able to create such systems, which will become even more productive and qualitative in use.
Reference List
Flathmann, C. et al. (2023) “Understanding the impact and design of AI teammate etiquette,” Human-computer interaction, pp. 1–28.
Görnemann, E. and Spiekermann, S. (2022) “Emotional responses to human values in technology: The case of conversational agents,” Human-computer interaction, pp. 1–28.
Paton, C. et al. (2021) “Improving the usability and safety of digital health systems: The role of predictive human-computer interaction modeling,” Journal of medical internet research, 23(5), p. e25281.
Pratama, M. A. T. and Cahyadi, A. T. (2020) “Effect of User Interface and User Experience on application sales,” IOP conference series. Materials science and engineering, 879(1), p. 012133.
Yang, B., Wei, L. and Pu, Z. (2020) “Measuring and improving user experience through artificial intelligence-aided design,” Frontiers in psychology, 11, p. 595374.