Volkswagen Will Gain the Trust of Its Loyal Customers Back Report

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The circumstances in which Volkswagen has lost the trust of its consumers will help us rethink our priorities and be transparent with our decisions and ethics.

Wolfsburg, March 31, 2022. The Volkswagen team would like to apologize for misleading our customers and violating the Clean Air Act. We take responsibility for the unethical behavior that has resulted in a loss of trust in us as a reliable brand, but we promise to make major changes to show that we are committed to getting better as a brand and as a car manufacturer with environmental responsibilities.

Volkswagen has been involved in a controversy regarding our software that would prevent regulatory agencies from thoroughly monitoring the emissions during the test drives required before the release of our automobiles on the market. We are aware that the environmental agenda protected through federal acts is critical, and our mission is to become a better brand that is transparent when it comes to all the factors that may determine our impact on clean air and safety. Volkswagen has always been resilient to changes and respectful of regulations, and the violation correlating with the organization’s behavior is to be addressed immediately.

Multiple people facilitated the decision that has ultimately led to such outcomes, but the majority of stakeholders have not been informed of the ethical challenges within the company. We strive to correct the mistakes that we have made, beginning with the implementation of a professional code of ethics. It will strengthen our corporate values and allow our employees to be independent when it comes to operating under the professional influence of managers who make decisions that can compromise us as a company (Baase and Henry 491). Moreover, we strive to reach more transparency and become more public in regard to the technologies used in our automobiles and the environmental regulations that we follow through our policies.

As a brand with multiple loyal consumers all over the world, we would like to apologize and prove that we are trustworthy by offering you all the information or assistance you require. On our official website, we have published the contact details and more detailed information on the automobiles that have been affected. Our goal is to ameliorate the negative impact caused by the aforementioned regulatory offenses by not only providing our consumers with the necessary assistance but also making sure such circumstances will never again be linked to Volkswagen.

The Volkswagen team is currently working hard to minimize the issues that have resulted in a lack of ethical boundaries that we strive to maintain in the future. We are aware that preventing what has happened is not in our power, so we focus on minimizing the negative effects and creating an environment in which all federal acts are followed without exceptions.

We are also trying to reach maximum transparency to allow the public to see how we operate and the changes that are going to happen within the organization. The goal of this objective is to gain trust back and build a new reputation as a brand that is open to consumers and ready to pwn up to mistakes in case they happen. Our priority is to get better. While we are professionals in manufacturing cars, the new agenda is being reliable as a major economic entity that can make sustainable changes.

Works Cited

Baase, Sara, and Timothy Henry. A Gift of Fire: Social, Legal, and Ethical Issues for Computing Technology. 5th ed., Pearson, 2019.

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