Workplace communication is vital. People use different communication styles, such as aggressive, passive, forceful, and passive-aggressive. Passive communicators cannot communicate themselves. Their wrong body position causes miscommunication and job dissatisfaction. Direct questioning is the best way to share with passive communicators. To boost their confidence, do not ignore their opinions. At my workplace, assertive communication is another prevalent mode of interaction. Assertive communicators are respectfully forthright. The most effective way to communicate with aggressive communicators is to give them time and space to talk well and avoid miscommunication. Aggressive communicators speak strongly and ignore others’ ideas. They are sarcastic, opportunistic, and authoritative. Patience and mental preparation help you communicate with angry people. Passive-aggressive communicators are combative. They still exert identifiable control. Use body language to share with passive-aggressive persons (Blanche, 2018). Effective communication depends on a person’s communication skills.
The secretary and data analyst are my coworkers. The secretary uses personal communication, since she gets personal information through emails and private letters, whereas the data analyst uses analytical communication, bases their case on data analysis research, facts, and logic. As a workmate, I must communicate with the secretary and data analyst to ensure exceptional operation. Communicating with a secretary who uses personal information requires professional channels like letters or mobile calls. When talking with the data analyst, I must employ well-researched, data-driven content (Blanche, 2018). Effective business communication entails knowing how your coworkers communicate.
I use eye contact and listen without interrupting when conversing at work. This helps me respect opposing views. This makes me see myself as an assertive communicator, which helps me grasp the benefits of speaking in others’ styles. It helps develop respectful work relationships; for example, Communication with others promotes workplace peace and cooperation (Blanche, 2018). Thus, promoting a smooth workplace.
The most successful business adopts effective communication styles and tactics through examining and comprehending distinct communication styles owned by the personnel—for instance, assertive, aggressive, passive, and passive-aggressive. Moreover, the person may possess various communication styles; for example, a data analyst dealing with analytical information qualifies to use the analytical technique. Possessing these distinct ways of sharing information gives opportunities for growth and stability within the company.
Reference
Blanche, A. (2018). 4 communication styles and how to navigate them in the… Work Life by Atlassian; Web.