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Contrasting the Culture of these Two Organizations
Many passengers admire WestJet Airlines for its effective culture. The company encourages it employees to support the needs of every customer. WestJet accepts its mistakes in order to remain successful. The airline company pays legal bills to different individuals. The company’s culture supports charity events. Employees get checks twice per year. Passengers receive the best treatment at the company. The company also uses its positive culture to support the changing needs of its customers. The country’s aviation industry also supports this kind of culture. This approach has made WestJet successful. WestJet embraces new managerial changes in order to emerge successful.
Air Canada is no longer supporting its original culture. The managers do not respect their pilots and employees. The current workplace relationships do not promote the best practices. The company also lacks effective mechanisms to foster mutual respect or cooperation. Air Canada’s organizational culture is currently affecting the level of performance. Organizational culture is what supports the objectives of every company. The company’s culture is not in accordance with that of the industry. This culture is no longer adaptive thus affecting Air Canada’s performance.
Which is the better performer?
The culture of WestJet continues to support its business objectives. The company is currently attracting more customers and passengers. The company’s employees are satisfied with their working conditions. This approach continues to WestJet a leading performer in the industry.
Supporting My Conclusion
Air Canada does not support the needs of its employees and pilots. This development has affected the company’s culture. WestJet learns from its mistakes in order to emerge successful. The company gives donations thus promoting its corporate social responsibility. The practice has increased WestJet’s financial performance.
Relationship between Performance and Organizational Culture
The performance of a firm is directly proportional to its organizational structure and culture. WestJet’s positive culture has supported its performance. WestJet understands the diverse needs of its customers and employees. The strategy continues to support the company’s objectives. Air Canada no longer respects its stakeholders. The approach has reduced the level of morale at the company. This situation has affected Air Canada’s performance.