Executive Summary
The report entails an analysis of the various factors which should be considered with regard to business communication. The report is aimed at equipping graduates with various concepts relating to the job market with regard to job searching. Some of the factors considered include dining etiquette, business attire, job preparation, interview questions and organizational culture. Maintenance of acceptable dinning etiquette can contribute towards an individualâs success in his or her career.
Dinning etiquette entails observance of table manners. On the other hand, the dress codes can depict an individualâs ability to do the job and the level of professionalism. Preparing for the job is also important since it equips the individual with vital information regarding the firm. Job preparation entails researching, updating the resume and conducting a self assessment.
Familiarizing oneself with interview question is paramount in developing confidence when answering the interview questions. This entails identification of both expected and unexpected interview questions. Consideration of organizational culture is also paramount considering the cultural diversity amongst organizations. Finally a conclusion and a set of recommendations are given.
Introduction
Considering the competitive nature of the job market, it is paramount for individuals to develop their competitiveness. This will increase the probability of being hired by organization. Currently, organizations are searching for individuals who will fit in the firm in an effort to ensure the firmâs success.
One of the issues being considered is the information portrayed by the job seekers via communication. This report was authorized by the Ministry of Labor in an effort to determine how job seekers can succeed in securing a job. Literature review was the main method used in obtaining the information.
Purpose
The aim of the report is to analyze the factors which job seekers should put into consideration in an effort to secure a job.
Scope
The report analyzes the various factors which should be considered with regard to business communication. Some of the factors evaluated include dinning etiquette, business attire, job preparation, interview questions and organizational culture. Finally a conclusion and a set of recommendations are given.
Dining Etiquette
Dining etiquette is a critical element in an individualâs job search and the success of an individual in a particular career[1]. In most cases, employers consider it important to observe how employers conduct themselves in social situations. This is mostly applicable if the job demands maintenance of certain standards amongst the clients and superiors[2].
Some interviews may extend through mealtimes. As a result, tome employers may find it appropriate to host the interviewees for the meals. The meal time is considered to be an important time to interact. Therefore, it is important for an individual to realize that his or her conduct and table manners are subject to scrutiny by the management. It is therefore important to consider the following issues.
Sitting Down
The interviewee should not place objects such as sunglasses, cell phones, bags, briefcases or purses on the dining table2.In addition, the utensils should retain their position which means that they should not be rearranged in any way[3]. It is also important to wait for all the expected parties to be settled at the dinning table so as to begin eating. This depicts an element of patience1.
Ordering
In case of any doubts, it is important for the interviewee to consult the host. Employers prefer hiring individuals who portray a certain degree of refinement and those who will interact well with other executives. This depicts good interpersonal relationship1. When placing an order, it is important for the interviewee to peruse the menu so as to order a meal that is easy to eat. In addition, the meal ordered should be moderately priced.
Place Setting
âIt is important to ensure that all the solids such as forks, butter plate and napkin are placed to your left1â. On the other hand, âliquids, glasses, spoons and knifes should be on your leftâ[4]. The outside-in model should be adopted when using all the utensils. Appendix 1 gives a classic example of the table setting during business meals.
Business Attire
Attires are of critical importance within the business world. What an individual wears portrays much about him or her. Therefore, one can increase or decrease the probability of success in his or her career in business as a result of the dress code.
There is a general perception amongst those in executive positions that the quality of an individualâs work is directly related to his or her appearance. Various factors should be put into consideration with regard to business dining etiquette.
Revealing factor
Business attire for both genders should not reveal their body parts. This means that individuals in the business world should consider the length of their attires. âWearing offensive clothes within the work environment is offensive3.â On the other hand, wearing revealing clothes in work environment also depicts lack of professionalism in the individual[5]. In addition, revealing clothes can lower an individualâs reputation amongst the coworkers. The resultant effect is that the individualâs image and quality of work are tarnished (Guffey & Loewy 26). On the other hand, wearing clothes that do not reveal the body parts is a sign of respect which is an important element in the success of an individualâs career. âDressing inappropriately such as wearing revealing clothes in some organizations are considered as violation of the business attire policy which can result into termination of an individualâs services[6]â
No Comic Pictures or Language
Apart from revealing an individualâs body parts, the revealing factor should also be put into consideration with regard to language3. Attires that reveal an offensive language should be avoided in the workplace[7] . It is vital for individuals to realize that in business, an individual does not get second opportunity to make up for the first impression[8]. This means that the first impression is paramount.
Cleanliness
Cleanliness is an important factor to consider with regard to business attire. âThe attire selected for business purposes should be neat and in line with the organizationâs dress code[9]â. In addition, the attire should be well ironed and pressed[10] . âCleanliness is a core element in businessesâ effort to deliver high quality products and services to its customers3.â
Job Preparation
Job preparation increases an individualâs confidence. âPreparing for interviews makes an individual to be ready to answer various questions[11]â.
Self Assessment
It is important for an individual to conduct a self assessment prior to a job interview (Wallace 45). This should entail evaluation of accomplishments, reassessing current skills and achievements which are in line with the job7â.
Researching
Gaining information regarding the firm is important. âAn individual should make use of all the available time to learn about the firm and the position7â. âVarious sources of information such as the internet, journals, newspapers and the public library should be utilizedâ[12] . âInformation such as the firmâs competitors and its market position should be consideredâ[13].
Updating the Resume
Updating the resume is important in an individualâs success in his or her career. âMore emphasis should be paid to accomplishmentsâ7. âUpdating the resume increases the chances of one being called for the interviewâ[14] . Action verbs should be put into consideration when updating 4.
Interview Questions
There are a number of questions that the individual may be asked at the interview. It is important for the interviewee to practice possible interview questions.
Expected questions
The interviewee should identify the most expected questions. âHe or she may be asked, questions which are aimed at gauging his or her accomplishments and future expectationsâ[15] (Guffey 523). âOther questions may relate to his or her interest in the company, the field and the particular position applied forâ 14.
Unexpected questions
There is a high probability that the interviewee will be asked expected questions14. Some of these questions relate to the individualâs strengths and weaknesses 15. In addition, the individual may be asked to account for his or her job record. This is aimed at identifying the intervieweesâ trend with regard to job hopping[16].
Scrutinizing your clarity
The interviewer should ensure that he or she is audible and clear when answering questions. Therefore, practicing with a friend is important. Practicing helps in eliminating nervousness and fear. Chaturvedi is of the opinion that practicing helps by increasing the level of energy and enthusiasm. In addition, it also increases an individualâs level of alertness.
Organizational Culture
Currently, intercultural communication has become a key component in the success of business. It is therefore important for an individual to respect the cultural diversity existing within the organization.
Use of gestures
Gestures are a common method of communication. During a job interview, it is important for the individual to research on the generally accepted gestures. Some gestures may result into misunderstanding[17]. This will improve his or her communication effectiveness.
Body language
As one of the non-verbal communications, body language should be considered during interviews11. Various organizations have different understanding of different body languages. Some of the key considerations relate to the posture, eye contact smiling and nodding the head. It is important for the interviewee to understand that he or she should be relaxed when conducting the interview7.
Conversational Guidelines
It is important for the interviewee to adhere to various conversational guidelines when communication with business executives1. Some of these relate to greetings and making introductions[18]. This is important in drawing the individualâs attention14.
Conclusion and Recommendation
The success of an individual in his or her career is dependent on his effectiveness in communication. This entails both verbal and non-verbal communication. When searching a job, it is paramount for individualâs to consider the various aspects with regard to communication.
This arises from the fact that communication creates an impression regarding the individual. When searching for a job, it is important for individuals to consider various aspects of communication. Most of these aspects relate to an individualsâ behavior. In addition, effective preparation for the interview is paramount.
Bibliography
Amos, Julie. Handling tough job interviews: be prepared, perform well get the job. Sydney: How To Book Limited, 2004. Print.
Beamer, Linda and Varner, Iris. Intercultural communication in the globa workplace. Sydney: McGraw-Hill, 2001. Print.
Brody, Marjorie. Wardrobe wisdom for men and women .New York: Marjorie Brody and Brody Communication Limited. 2010. Web.
Career Services Centre. Business dining etiquette. Delaware: University of Delaware Press. 2007. Web.
Casperson, Dana. Power etiquette: what you do not know can kill your career. New York: AMACOM Div, 1999. Print.
Chaney, Lilian and Martin, Jeanette. The essential guide to business etiquette. Chicago: Greenwood Publishing Group, 2007. Print.
Chaturvedi, Andrew. Business communication: concepts, cases and application. Sydney: Pearson Education, 2006.
Deluca, Mathew and Nanette, Deluca. 24 hours to the perfect interview: quick steps for planning, organizing and preparing for the interview that gets the job. Sydney: McGrawHill Publishers, 2004. Print.
Fleischer, Charles. HR for small business: an essential guide for managers, human resource professional and small business owners. London: Source Book, 2009. Print.
Garman, Thomas and Forgue, Raymond. Personal finance. New York: Cengage Learning, 2007. Print.
Guffey, Mary and Loewy, Dana. Essentials of business communication. New York: Cengage Learning, 2009. Print.
Hartley, Peter and Bruckmann, Clive. Business communication. New York: Routledge, 2002. Print.
Kirk, Alan. Clothing that is inappropriate for work and business. Washington: EHow Incorporation. 2010. Web.
Lock, Robert. Job search: career planning guide. New York: Cengage Learning, 2004. Print.
Mitchell, Mary and Corr John. The complete idiotâs guide to etiquette. New York: Penguin, 2000. Print.
Policy and Procedure. Policy on professional business attire. Carolina: University of North Carolina. 2006. Web.
Taylor, Shirley. Communication for business: a practical approach. New Jersey: Butterworth-Heinemann, 2005.
Wallace, Richard. The national job bank 2005. Oxford: F and W Media Inc., 2004. Print.
Appendix 1
Footnotes
- Garman, Thomas and Forgue, Raymond. Personal finance. New York: Cengage Learning, 2007. Print.
- Career Services Centre. Business dining etiquette. Delaware: University of Delaware Press. 2007. Web.
- Hartley, Peter and Bruckmann, Clive. Business communication. New York: Routledge,
2002. Print. - Casperson, Dana. Power etiquette: what you do not know can kill your career. New York: AMACOM Div, 1999. Print.
- Kirk, Alan. Clothing that is inappropriate for work and business. Washington: EHow Incorporation. 2010. Web.
- Policy and Procedure. Policy on professional business attire. Carolina: University of North Carolina. 2006. Web.
- Lock, Robert. Job search: career planning guide. New York: Cengage Learning, 2004. Print.
- Brody, Marjorie. Wardrobe wisdom for men and women .New York: Marjorie Brody and Brody Communication Limited. 2010. Web.
- Fleischer, Charles. HR for small business: an essential guide for managers, human resource professional and small business owners. London: Source Book, 2009. Print.
- Mitchell, Mary and Corr John. The complete idiotâs guide to etiquette. New York: Penguin, 2000. Print.
- Amos, Julie. Handling tough job interviews: be prepared, perform well get the job. Sydney: How To Book Limited, 2004. Print.
- Deluca, Mathew and Nanette, Deluca. 24 hours to the perfect interview: quick steps for planning, organizing and preparing for the interview that gets the job. Sydney: McGrawHill Publishers, 2004. Print.
- Wallace, Richard. The national job bank 2005. Oxford: F and W Media Inc., 2004.
- Chaturvedi, Andrew. Business communication: concepts, cases and application.
Sydney: Pearson Education, 2006. - Guffey, Mary and Loewy, Dana. Essentials of business communication. New York:
Cengage Learning, 2009. Print. - Taylor, Shirley. Communication for business: a practical approach. New
Jersey: Butterworth-Heinemann, 2005. - Chaney, Lilian and Martin, Jeanette. The essential guide to business etiquette.
Chicago: Greenwood Publishing Group, 2007. Print. - Beamer, Linda and Varner, Iris. Intercultural communication in the global workplace.
Sydney: McGraw-Hill, 2001. Print.