Aravind Eye Hospitals: Process Innovation in Healthcare Report (Assessment)

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Updated: Mar 21st, 2024

Advantages of developing countries in innovation

The innovative approach of the developing countries is far different from the developed world. By analyzing the Aravind Eye Hospital’s radically different approach concerning eye care services, one may trace how such the perspective can be effective for one environment, and in some way, inappropriate for others. With that said, Aravind’s successful processes and services functioning is based upon three principles. Those include an excellent administration, carefully designed processes that are able to interchange human skills, and cultural aspect that focuses on humility, kindness, and equality. It is also worth mentioning that the subsidies of each paying patient fully cover the payment for two patients unable to pay for the treatment. Besides, particular attention is paid to the time factor and its efficient utilization, as it is a crucial constraint in the medical field.

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Inspiring leadership

The inspiring leadership qualities are integral to any area of the health care providing system. In the case of Aravind, it is the recruitment and training of the paramedical staff of the right qualification. Therefore, this facility employs girls from rural areas with the right attitude to medical practice and patients. This implies that knowledge and skills, as well as the right attitude, are equally important, as it is driven by the inspirational approach to work. Such personnel is more willing to learn and obtain new skills.

Furthermore, the inspiring leadership led Aravind’s staff to the countryside treatment in camps. These conditions, along with a large flow of patients, require coherent teamwork, which is possible only through the inspirational approach. Besides, doctors of Aravind themselves are devoted to this type of work as they are willing to get a wide range of clinical experience on various eye conditions.

West equivalent’ of Aravind

Aravind is a phenomenal facility for its extreme cases and work performance. Comparing to the western hospitals, the Aravind Eye Care system implements four times more operations than it is generally accepted. Moreover, Aravind’s operations take less time than the ones in the western medical facilities, which is due to the high demand of the patients, as well as diverse and versatile cases. This directly explains the lack of Aravind’s equivalent in the Western world, as there is a striking difference in the surgical complication rate and demands of the local population.

Business Management Difference

In terms of the medical situation in the United States, Aravind’s experience would be valuable and significant for studying rare cases. Even though the blindness level of the population is much lower comparing to India, Aravind’s practice can still be helpful. The only difference that will occur refers to the dramatic differences in the working environment of India and the USA. As mentioned in the article, multiple uses of the operating theatre, as practiced by Aravind, are highly unsafe and risky in contrast to ordinary hospitals. In the United States, this factor would be under strict control.

Future business risks

Health care companies in India make a significant contribution to the economic growth of the country. The high throughput of patients keeps the low cost of the treatment; however, it is a matter of the experience for the doctors. With that said, in the case of India’s economic development, health care services might expand as well with the rise of the annual rate percentage. Such economic growth will provide more jobs in the process of the medical area. Therefore, the risk for Aravind might be the disparity of the patients’ and clinicians’ rates that will result in even lower costs.

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IvyPanda. 2024. "Aravind Eye Hospitals: Process Innovation in Healthcare." March 21, 2024. https://ivypanda.com/essays/aravind-eye-hospitals-process-innovation-in-healthcare/.

1. IvyPanda. "Aravind Eye Hospitals: Process Innovation in Healthcare." March 21, 2024. https://ivypanda.com/essays/aravind-eye-hospitals-process-innovation-in-healthcare/.


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IvyPanda. "Aravind Eye Hospitals: Process Innovation in Healthcare." March 21, 2024. https://ivypanda.com/essays/aravind-eye-hospitals-process-innovation-in-healthcare/.

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