Communication Skills Essence for Service Workers Essay

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Human service workers require a wide range of communication skills in order to properly establish social worker and client relationships (France & Weikel, 2014). It is important to be able to correctly utilize these skills because it leads to an increase in overall understanding and free information flow. The latter is paramount for cooperation and cohesiveness of the interactions, which are critical for fostering positive relationships. The given sets of communication skills can also be used in my personal life, where such intricacies arise and need an effective approach.

In the course of social work, influence and change are realized, which is also prevalent in my own personal interactions. In this regard, there is a need to form potential employees’ skills for effective communication with potential clients. One of the conditions for such effective interaction is the establishment of a positive relationship between the social worker and the client. Knowledge about the mechanism for identifying a social worker with a client and ways to form the skills to establish the development of professionals is of particular importance. Self-efficacy, as a socio-psychological phenomenon, is a necessary component of professionalism in the activities of social interactions (France & Weikel, 2014). Utilizing self-efficacy can be useful in my interactions with my peers because it will reduce the overall dependency.

Thus, this goal is realized through the ability to establish the optimal level of helping skills. The interaction occurs between social workers with clients, and it is necessary to form these skills during the period of professional training. Communication is a combination of three major components and interconnected elements, such as cognitive, emotional, and behavioral ones (France & Weikel, 2014). Proper communicativeness does not solely depend on the characteristics of temperament, because it also has a strong physiological basis. This is true in my own personal life, where I seek to build relationships in order to both help others and acquire such assistance during a time of crisis.

Social work as a practical activity is realized through the interaction of a social worker with an individual or a certain community of people. It is obvious that the main tasks of a social worker in the process of providing assistance are directly determined by the need to organize and structure the situation of interaction with the client in such a way as to achieve mutually agreed goals and effective results of social assistance. The professional activities of social workers can include many aspects of socio-legal and psychological plans, which can arise in my professional area.

In conclusion, the well-being of society, first of all, is the well-being of its members. Social and psychological problems that arise in the process of human development in a modern complex structured society cannot be resolved only based on mutual assistance. These problems should be the subject of the activity of specially trained professionals, such as social workers. All these conceptual paradigms are applicable in my daily life, where such interactions occur to establish a positive and productive relationship.

Reference

France, K. & Weikel, K. (2014). Helping skills for human service workers: Building relationships and encouraging productive change (3rd ed.). Charles C. Thomas Publisher Inc.

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IvyPanda. (2022, February 14). Communication Skills Essence for Service Workers. https://ivypanda.com/essays/communication-skills-essence-for-service-workers/

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IvyPanda. (2022) 'Communication Skills Essence for Service Workers'. 14 February.

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IvyPanda. 2022. "Communication Skills Essence for Service Workers." February 14, 2022. https://ivypanda.com/essays/communication-skills-essence-for-service-workers/.

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IvyPanda. "Communication Skills Essence for Service Workers." February 14, 2022. https://ivypanda.com/essays/communication-skills-essence-for-service-workers/.

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