Introduction
The need for timely and precise data is becoming more important as technology continues to advance. It is necessary to meet the government standards and make desirable improvements to remain relevant in the changing environment. Understanding diverse sets of data helps satisfy distinctive needs as well as manage complex organizational structures (Fernandez et al., 2017). Quality and safety dashboards offer actionable and quick insights to practitioners. They promote transparency and support visual-centric methods that enhance visibility and contextualization of data. They emphasize Key Performance Indicators (KPI), transparency, and efficiency.
Safety and quality dashboards offer real-time clinical information on various categories to support the decision-making process. It covers diverse areas of concern such as falls and hospital-acquired infections (Günzel-Jensen et al., 2018). This facilitates the identification of high-risk units and sensitive areas requiring high monitoring. It enables health professionals to take corrective actions and address issues before they cause devastating impact.
Healthcare organizations need to determine key areas to be measured. This can help evaluate the situation and understand the business position. Measures should be prioritized and defined by the accreditation requirements, government mandates, as well as economic incentives. It is necessary to set up aggressive measures to exceed the national targets to enhance quality and achieve marketing expectations (Fernandez et al., 2017). Every organization should ensure effective measures are taken to support effective decision-making and facilitate the achievement of strategic goals. Taking the right measures can help promote the ability of an organization to handle arising issues and remain focused towards the achievement of its objective.
Since the operating environment usually changes from time to time, taking appropriate measures can help the organization remain on the right track. Continuous Quality Improvement (CQI) Tools promotes core principles and encourages an organization to manage its activities in the best way possible. Tools encourages the making of appropriate decisions, initiate improvement activities, and utilize opportunities appropriately. By equipping staff and enhancing positive interactions, these tools improve efficiency and reduce chances of making errors.
The quality improvement team plays beneficial roles in a healthcare organization, particularly facilitating project implementations. They evaluate the situation from time to time to identify areas where performance needs to be improved to attain high efficiency. They also establish the roadmap to support the realization of suggested changes.
Quality Director
Early response can help Quality Director gain control of the organizational activities and performance. This helps identify issues likely to affect the quality of service and work towards enhancing the outcome (Günzel-Jensen et al., 2018). Appropriate metrics can enable the Director to take necessary measures to achieve the provision of quality service to patients, to mentor, to motivate and to oversee employees’ performance. They can enhance the ability to perform and coordinate quality education. Moreover, relevant metrics can place the Director in a better position to provide education, and trainings for the staff where required. This would promote compliance and adherence to legal and regulatory requirements.
It is recommendable to improve communication and support the achievement of organizational and interpersonal goals. This means that the leadership needs to pay attention to issues raised by their teams and encourage them to remain focused. Effective leadership can promote self-confidence, creativity, self-esteem, and enhance the making of informed decisions. Leaders need to respect their juniors and provide an environment that favors their day-to-day activities. Six sigma is an effective method of improving the achievement of desirable quality outcomes in a healthcare facility. It can promote employee morale while ensuring optimal benefits to patients (Fernandez et al., 2017).
By measuring the number and nature of defects, the six-sigma quality model can help solve problems and create room for process improvement. It uses quantitative and qualitative methods to influence process improvement. This encourages health practitioners to make a determined effort to assist patients and ensure their expectations are achieved.
Patient Safety Officer
The Patient Safety Officer is concerned about the provision of quality healthcare to patients by eliminating unnecessary complications and errors. The office facilitates the development of effective procedures and policies to train staff and handle issues likely to compromise the well-being of patients. Patient safety officers play an important role in supporting the delivery of quality and safety to patients. He is responsible for the identification of risky areas and makes an effort to ensure that they are addressed before they cause negative implications.
Patient Safety Officer enhances the safety of patients and staff in their workplaces. They encourage the following of procedures and policies to reduce risks and avoid injuries. Apart from reporting accidents, they also investigate events and guide leaders in the development of policies.
Risk Manager
Encouraging the provision of education during the discharge can help ensure that patients understand the best way to manage their health and make an effort to improve their wellbeing. Involving patients in the treatment process plays a role in enhancing the achievement of health objectives. Discharge education refers to written instructions presented and explained to a patient upon release from the hospital. Since most patients present low health literacy levels, discharge education provides critical information on how they can manage their condition at home. It enlightens patients about the care they received, a planned treatment as well as the follow-up and why they should return for check-ups.
Risk management establishes and communicates risk processes and policies for a health facility. They facilitate the development of risk models while ensuring control of operations, analytical support, and research (Barr & Dowding, 2019). They also support the implementation of desirable procedures to mitigate risks.
Senior Leader
The role of the CEO facilitates is the establishment of an effective improvement strategy and uniting leaders to achieve desirable goals (Günzel-Jensen et al., 2018). They encourage practitioners become more oriented and focused towards the achievement of organizational goals and make an extra effort. The CEO establishes managerial infrastructure and helps shape organizational values. By defining the objectives and priorities, the CEO helps design systems of control and shape the workplace culture.
Conclusion
Regulatory agencies enforce the requirements and offer protection to public. They offer beneficial programs to enhance public welfare and health. Moreover, they are established to regulate and protect public health at diverse levels of government.
Quality and Safety of Dashboards offer an effective tool for evaluating and monitoring key performance indicators (KPI) interactively and dynamically (Günzel-Jensen et al., 2018). This facilitates patient satisfaction and boosts hospital performance to ensure that patients quality care in a favorable environment. The tool improves accountability and facilitates the achievement of the mission statement. Since dashboards are usually tactical and strategic, they help identify challenging issues and suggest appropriate corrective measures.
References
- Barr, J., & Dowding, L. (2019). Leadership in health care. Sage.
- Fernandez, C. S., Noble, C. C., & Jensen, E. T. (2017). An Examination of the Self-directed Online Leadership Learning Choices of Public Health Professionals: The Maternal and Child Health Public Health Leadership Institute Experience. Journal of Public Health Management and Practice, 23(5), 454-460. Web.
- Günzel-Jensen, F., Jain, A. K., & Kjeldsen, A. M. (2018). Distributed leadership in health care: The role of formal leadership styles and organizational efficacy. Leadership, 14(1), 110-133. Web.