Introduction
After reading the article on defensive body language it emerged clearly that when a person feels threatened in some ways, they will take defensive body postures. While the article discusses some of these postures, it is imperative to first understand what goes on in the minds of either coworkers or employees. It is important to note that employees may resort to different postures in order to prevent being attacked. Defensive postures such as fending off helps make them feel comfortable. It is believed that by holding their arms out they are able to prevent an attack or sustaining an injury. Similarly, one can easily recognize what goes on in the mind of either coworkers or employees by observing how their body reacts in different situations. For example, when a coworker flicks the eyes from side to side, it is a clear indication that they are looking for an escape route. In other words, such individuals are simply looking for a way out.
Defensive Postures
With that said, the article discusses some of the most important ways that people put up their shields, especially in a business meeting using body language. The first posture is rigidity which freezes the body so as to avoid movements being noticed or perceived as preparing for an attack. Rigidity, according to Heinrich (2018) is where those involved in a meeting stand firm, more focused and not ready to give or take any deal other than the one they bargained for. This posture, often characterized by one appearing tense up, shows clear that the said individual is not ready to let go of their position.
Another method of putting up shield is where an individual’s arms are held out or curved: this is commonly referred to as fending off. Jung and Krebs (2019) defined fending off as defending oneself against someone or something. This method is used, especially to tell others to back off in a business meeting when the deal presented is not favorable. When arms are held out it means that someone is refusing to accept or agree in order to get a better offer.
The last option is where the person uses barriers such as straddling a reversed chair. This type of body posture as evidenced in the article aims at making someone feel comfortable in a conversation. According to Furnham and Petrova (2010) straddling a reversed chair offers one some protection, especially when subjected either to a physical or verbal attack. From a business point of view, this option aims at making those involved in the meeting feel as if they are in control. In some instances, straddling pose is aimed at exerting some form of dominance which is helpful in business meeting. Such individuals are not ready to switch position or settle on a lesser deal other than the one they bargained for.
Conclusion
In conclusion, the above three body language options aims at ensuring one get a better offer or deal. It is important to note that the things people do not say often convey the largest volume of information. Therefore, it is imperative for managers to not only recognize what is going on in the minds of employees but also understand certain defensive postures. One of the best ways of recognizing this is to observe how individuals carry themselves, especially during a business meeting. Overall, body language is crucial when it comes to demonstrating confidence, disagreement and assertiveness.
References
Furnham, A., & Petrova, E. (2010). Body language in business: Decoding the signals. Palgrave Macmillan.
Heinrich, P. (2018). Body language and imagery. In when role-play comes alive, 30 (6), 201-211. Palgrave Macmillan, Singapore. Web.
Jung, S., & Krebs, P. (2019). Preparation and negotiation process. In the essentials of contract negotiation, 25(3), 7-19. Springer, Cham.