Flood Disaster Recovery Plan and Stakeholders Case Study

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Table of Contents

Introduction and Scope
Team Members
Recovery Steps
Testing the Recovery Plan

Introduction and Scope

Scope

This plan contains the information concerning particular responsibilities, procedures, guidelines, contact details and other data necessary for the minimization of negative effects associated with floods. The scope of this document: responsibilities, major hardware and software procedures, disaster response, testing of the recovery plan. The plan includes the steps that must be undertaken at such stages as: flood notification, disaster response activities (at the beginning and during the disaster), notification about the end of the hazardous conditions.

Purpose

The purpose of this disaster recovery plan is to provide detailed guidelines to all the stakeholders when a flood occurs. The procedures are divided into three major types: mild, moderate, and severe.

Objectives

To provide guidance for the adequate response to floods that may occur;
To minimize the negative outcomes associated with flooding;
To ensure the safeguard of the major assets;
To ensure the aversion of the interruption of IT systems during and/or after the natural disaster;
Identify key employees responsible for the implementation of procedures;
Identify the sequence of actions and procedures.

Team Members

This section contains information concerning the responsibilities of the disaster management team. Importantly, every employee can notify the disaster coordinator or the disaster management team leader about the disaster if this information is available. When the information is confirmed, the disaster coordinator undertakes the corresponding measures. It is also noteworthy that clouding system enable companies to store vast amounts of data without relying on hardware, so the data will be safe in case of floods. Some information that is still stored with the help of some hardware should be properly managed in case of emergency.

Disaster Management Team Member	Responsibility	Name	Job Title
Disaster Coordinator	Receives notifications from the corresponding authorities; Contacts the corresponding authorities in case of emergency; Notifies the leader of the disaster management team, if this person is unavailable, notifies the disaster management team and the rest of the employees about the type of emergency and the degree of severity; Coordinates the procedures implemented during the disaster response activities; Makes sure the employees are safe; Notifies employees about the time they can return to their working places; Estimates damages, and coordinates disaster recovery activities; Develops a report on the disaster and actions taken; In collaboration with the disaster management team evaluates this plan and amends it if necessary.	John Smith	IT specialist, develops mobile applications
Disaster Management Team Leader	Takes up the responsibilities of the Disaster Coordinator if they are unavailable; Notifies the members of the disaster management team, and the rest of the employees about the type of emergency and the degree of severity; Coordinates the procedures implemented during the disaster response activities; Implements the necessary procedures according to the plan; Participates in the process of evaluation and the existing plan or the development of a new plan.	Thomas Anderson	CEO
Disaster Management Team Member 1	Takes up the responsibility of the Coordinator or Disaster Management Team Leader if they are unavailable; Follows the guidelines provided in this plan; Participates in the process of evaluation and the existing plan or the development of a new plan.	Jane Bush	IT specialist, develops software
Disaster Management Team Member 2	Takes up the responsibility of the Coordinator, Disaster Management Team Leader, Disaster Management Team Member 1 if they are unavailable; Follows the guidelines provided in this plan; Participates in the process of evaluation and the existing plan or the development of a new plan.	John Snow	Sales Manager, markets and sales the products and services
Disaster Management Team Member 3	Takes up the responsibility of the Coordinator, Disaster Management Team Leader, Disaster Management Team Member 1 and 2 if they are unavailable; Follows the guidelines provided in this plan; Participates in the process of evaluation and the existing plan or the development of a new plan.	Bill Shakes	IT specialist, develops IT products

Recovery Steps

This section includes the description pf specific procedures that are to be implemented in case of emergency.

N	Procedure	Responsible Employee	Check
1	Information about the flood is received.	Disaster Coordinator
2	The degree of severity is known.	Disaster Coordinator
3	Employees are notified about the emergency and the severity of the situation.	Disaster Coordinator
4.	Activities in case of severe conditions:
	4.1. Employees immediately leave the place.	All employees
	4.2. The last person to leave the room close (not necessarily locks) the door.	All employees
	4.3. The front door of the office is locked.	Disaster Coordinator
	4.4. Employees (in groups or individually) go to the assembly area.	All employees
	4.5. The Disaster Coordinator is in constant contact with the corresponding authorities as per the guidelines in collaboration with the representatives of these authorities.	Disaster Coordinator
5.	Procedures in case of moderate conditions:
	5.1. All devices are shut off.	All employees
	5.2. The last employee to leave the room turns off the power in the room.	All employees
	5.3. The last person to leave the room (office) close (may lock) the door.	All employees
	5.4. Employees take their personal things and leave the office.	All employees
	5.5. The office’s power is cut.	Disaster Coordinator
	5.6. The front door of the office is locked.	Disaster Coordinator
	5.7. Employees gather at the gathering point and leave the place for the assembly area.	All employees
	5.8. The Disaster Coordinator is in constant contact with the corresponding authorities as per the guidelines in collaboration with the representatives of these authorities.	Disaster Coordinator
6.	Actions in case of mild conditions:
	6.1. All devices are shut off.	All employees
	6.2. The hardware (discs, memory sticks, etc.) containing the most valuable information is taken for the place of storage.	Disaster Coordinator
	6.3. The hardware (where possible) is lifted as high as possible.	All employees
	6.4. The hardware is covered with plastic film available in all rooms.	All employees
	6.5. The last person to leave the room close (locks) the door.	All employees
	6.6. Employees take their personal things and leave the office.	All employees
	6.7. The office’s power is cut.	Disaster Coordinator
	6.8. The front door of the office is locked.	Disaster Coordinator
	6.9. Employees gather at the gathering point and leave the place for the assembly area.	All employees
	6.10. The last person to leave the room close (may lock) the door.	All employees
	6.11. The Disaster Coordinator is in constant contact with the corresponding authorities as per the guidelines in collaboration with the representatives of these authorities.	Disaster Coordinator
7.	Employees are notified about the course of the disaster and the assumed time of its termination.	Disaster Coordinator
8.	Employees are notified about the time they can go to their working place.	Disaster Coordinator

Testing the Recovery Plan

In order to ensure the effective implementation of this plan, employees receive the corresponding guidelines during the first week of their work. Any updates of this plan are disseminated to all the employees through memos. Besides, the modeling of the situations has been carried out. These activities enable the employees, as well as the Disaster Coordinator, to estimate the time necessary to undertake every action, which is valuable information as it can help when choosing the strategy to act (mild, moderate, or sever scenario).

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