Innovative approaches to communication at an organization have proven to be effective solutions to problems associated with fast decision-making. E-mail exchange within the structure of a company allows for the aligned and systematic exchange of information pertaining to operations within an organization. However, given the different approaches to arranging e-mail-based communication, various types of organizations might benefit from them in different ways. Tesla, as an innovative company whose structure is less complicated than that of General Motors, is more likely to benefit from unconventional free communication due to the emphasis on the ideas and overall company outcomes.
Elon Mask’s approach to free communication between any representatives of any department contradicts the conventional e-mail rules in business but serves the purpose of the organization. The reason why this approach would work better for the Tesla company than for General Motors is that Tesla is driven by innovative, fast, unique, and effective solutions that originate in employees. The ability to incorporate each individual’s contribution on the team through the unconstrained exchange of information allows Tesla to implement bold projects and concentrates on the company’s overall mission (Bariso, 2017). On the other hand, General Motors is a manufacturing-driven enterprise characterized by precision in operational processes, systematic performance, and standardization for larger volumes of production. Innovation is not the critical aspect of this company’s work, which is why subordination and a structured approach to information exchange in the form of formal reports would suffice the needs and requirements of such a company.
Conclusively, the memo sent to the employees of Tesla illustrates the communication culture at an innovation-driven company that prioritizes effectiveness and idea-generating over subordination and hierarchy. Elon Mask’s approach to e-mail rules adjustment validates the innovation-based mission of the organization and motivates employees to prioritize the interests of the company and not separate departments’. Therefore, such a school of thought on organizational communication might be more effective for Tesla than for General Motors.
Reference
Bariso, J. (2017). This email from Elon Musk to Tesla employees describes what great communication looks like. Inc. Web.