Validation and Verification Plan
The management team introduces validation and verification through developing internal reviews of management and technical reports (Fisher, 2007). The internal analysis of the management staff will involve work verification of such members as a project manager, technician, designer, programmer, associate programmer, risk managers, and website managers.
The external reviews will be carried out once the documents and reports have been approved by the project leader. All the verification procedures will be preceded by the support managers. The roles that the team members should take involve the initiator, secretary, author of the reviewed document, the advisor, and reviewers. The initiator will be responsible for making appointments with all the members of the validation procedures (Fisher, 2007). The main responsibility for the success and accuracy of the verification reviews is imposed on moderators or advisors who take control of all testing procedures (Fisher, 2007). While reviewing the external and internal reviews, the project managers should constantly cooperate with other team members involved in developing the project.
Quality Assurance
The main purpose of the quality assurance process lies in presenting frameworks that can allow the project managers to introduce efficient risk management that can prevent possible pitfalls in introducing a new information system. Electronic databases could contribute to information exchange about customers to define the demand rates and identify possible problems (Bagad, 2009). Web designers, therefore, should pay closer attention to the functionality of the website of the Kings’ Jewelry, as well as provide possible corrections to improve the quality and expand the customer’s access to the company’s information. At the same time, quality managers should be concerned with confidential information. The role of quality assurance procedures consists of preventing illegal invasions.
Quality control is closely associated with the way information is delivered on the website. This is of particular concern to the estimation of information about pricing policy, purchasing, and personnel (Bagad, 2009). The website should also provide sufficient information about the products, including images, detailed descriptions, and advertising to persuade the customers that the company’s products are of exceptional quality. The quality assurance department should also be concerned with the attitude of employees toward the quality of the proposed products. Therefore, it is highly necessary to involve sales assistants in the quality verification process.
Review and Audits
The external and internal reviews will allow the project manager to evaluate compliance with the established specifications, standards, requirements, instructions, and procedures. Physical audits are aimed at checking the records out to define whether the project is successful or not. Functional audits can be performed before the software support is released (Mitra, 2012). A support management plan can allow the managers to check whether the procedures are properly followed.
The audit should be attended to and monitored by quality assurance and project managers to assure that the reports are carried out with high accuracy. The results of the reviews should be reported in a written form both to the quality assurance and to the project manager (Mitra, 2012). The audit reports should comprise the data, the participants, items to be checked, conclusions, and recommendations. The manager’s ability to understand and retrieve knowledge from electronic databases will influence the quality of the decision-making process (Mitra, 2012). Information classified is applied for improving the qualities and eliminating the uncertainty in executing a support plan.
References
Bagad, V. S. (2009). Management Information Systems. US: Technical Publications.
Fisher, M. S. (2007). Software Verification and Validation: An Engineering and Scientific Approach. US: Springer.
Mitra, A. (2012). Fundamental of Quality Control and Improvement. US: John Wiley & Sons.