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Knowledge Management at Abu Dhabi Airport Essay

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Updated: Sep 4th, 2019

In order to gather information about clients, Abu Dhabi passport control officers require passports. There are a number of conditions for checking documents during Passport control procedures, which are represented on the company’s website. The Travel Information Manual can be viewed for clients to know which information is necessary for receiving access to the flight (Passport Control, 2012).

Apart from manual checking, the Abu Dhabi Airport introduce eGates, an electronic equipment which allows the passengers to apply their eGate cards and go through passport control with no need to wait for your passport checked manually. (Passport Control, 2012). The electronic gates are especially convenient for people with restricted physical abilities for whom standing in a queue is a challenge.

Information storage is indispensible to the quality of knowledge share and exchange. The knowledge management value chain, therefore, will be associated with security issues as well (Security Regulations, 2012). In this respect, the Abu Dhabi International Airport seeks to establish efficient client’s database where all information is stored about passengers.

Proper management and classification of information will ensure security of aviation, as well as will improve the quality of airline services. In addition, the quality of data processing also depends on the techniques used for storing digital information.

The Abu Dhabi International Airport seeks to make information sharing and exchange convenient for their clients. Therefore, the company has chosen a multi-dimensional approach to information distribution among its employees and clients. Employing advanced and innovative technologies simplifies the access to all possible flights.

The clients can be informed about schedule by means of telephone calls, communication, and advertising (Flight Information, 2012). Information about flights and possible delays are also available online. More importantly, passengers can book tickets online or by telephone, which is much convenient than standing in queues.

In addition, the airport facility has an advanced navigation system by means of which the passengers can quickly find their terminal and define which flight they should take (Flight Information, 2012). Although the company’s network of information storage and management is extensive, the employees can face significant difficulties in accessing data due to its different character.

In order to be able to use information obtained from the client, employees should have a good command of information systems and computer software. Otherwise, lack of experience and skills can significantly restrict access to information and, as a result, data processing will be a significant problem.

The development of new approaches to knowledge management influences greatly the introduction of new products and services at the Abu Dhabi International Airport. However, rich technological base does not prevent the company from promoting new business practices. At the current moment, the company is working on the building of Midfield Terminal Complex, as well as on the expansion of the Airport facilities.

All these novelties are vital for diversification for the country’s economy, as well as advancement of other related industries (Midfield Terminal Complex, 2012). Within these perspectives, the construction outcomes will be associated with the speed and quality of information exchange and knowledge management.

To ensure adequate knowledge acquisition, the company’s executives work on developing the high-tech design that can meet the needs and requirements of the technologically savvy clients (Midfield Terminal Complex, 2012).

Finally, integrating innovative knowledge management devices contributes to improvement of function and performance of terminals. Adequate distribution of flight information can also simplify the check-in procedure.

References

. (2012). Abu Dhabi International Airport. Web.

. (2012). Abu Dhabi International Airport. Web.

. (2012). Abu Dhabi International Airport. Web.

. (2012). Abu Dhabi International Airport. Web.

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IvyPanda. 2019. "Knowledge Management at Abu Dhabi Airport." September 4, 2019. https://ivypanda.com/essays/knowledge-management-at-abu-dhabi-airport/.

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IvyPanda. (2019) 'Knowledge Management at Abu Dhabi Airport'. 4 September.

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