It is essential to comprehend how to utilize and interpret nonverbal cues and advance nonverbal communication skills if one wishes to communicate, prevent misunderstandings, and have strong, trustworthy relationships both personally and professionally. Most courses in interpersonal interactions include nonverbal communication as a core concept. According to Schneider et al. (2022), motions, facial gestures, and other nonverbal routes constitute an essential part of human communication, allowing individuals to transmit nonverbal messages during interpersonal interactions. Strong gestures, intentional pauses, and adjustments in vocal level, or speaking tempo, are all skills that a good speaker incorporates. Nonverbal communication is frequently used to support verbal messages or even to completely replace them by using specific gestures. It is especially useful when trying to emphasize some aspect or reduce its importance.
As per nonverbal communication cues, how one listens, looks, moves, and replies may tell others whether a person is being sincere and honest, as well as how focused an individual is when listening. According to Lehman et al. (2019), nonverbal cues can undermine a verbal communication’s credibility and alter how well your message is received. When nonverbal cues and spoken words are in synchronization, rapport, trust, and clarity are all improved. When they do not match, it might lead to conflict, distrust, and uncertainty. Understanding the components of non-verbal cues may be a great benefit while interacting with coworkers, groups, rivals, and customers because business frequently entails continuous human interaction. To effectively guide staff and team members, managers use nonverbal cues. For instance, comprehending nonverbal behavior has been useful in corporate contexts for showing personal traits, maintaining social control and building hierarchy, facilitating high-quality connections, and boosting social functioning (Bonaccio et al., 2016). Because nonverbal communication is often unconscious, the way individuals communicate nonverbally may provide the first indication of an underlying issue not readily apparent in the relationship.
References
Bonaccio, S., O’Reilly, J., O’Sullivan, S. L., & Chiocchio, F. (2016). Nonverbal behavior and communication in the workplace. Journal of Management, 42(5), 1044–1074. Nonverbal behavior and communication in the workplace (liberty.edu)
Lehman, C. M., DuFrene, D. D., & Walker, R. (2019). BCOM (with MindTap, 1 term printed cccess card) (MindTap course list) (10th ed.). Cengage Learning.
Schneider, S., Krieglstein, F., Beege, M., & Rey, G. D. (2022). The impact of video lecturers’ nonverbal communication on learning – An experiment on gestures and facial expressions of pedagogical agents. Computers & Education, 176, 104350. The impact of video lecturers’ nonverbal communication on learning – An experiment on gestures and facial expressions of pedagogical agents (liberty.edu)