The definition of possible types of conflict can help to interpret a particularly tense situation that arises in the workplace. Nevertheless, when talking about disagreements among colleagues, it is necessary to know not only their varieties but also their reasons. The root of a certain problem is why a particular conflict has occurred and what has become the determining factor that has affected the divergence of views. Identifying the cause of conflict can facilitate its rapid elimination and the reconciliation of parties.
Causes of Conflicts in the Workplace
Factors that affect conflicts in the collective can be different. According to Alsubh, Hoque, and Razak (2018), the psychological incompatibility of people forced to work with one another is often found in teams that are not matched by a single principle, for example, in gender-mixed companies. In this case, it is essential to show loyalty to colleagues and not to allow prejudice regarding a certain feature.
Another possible reason is the misallocation of labor responsibilities. As Babalola, Stouten, Euwema, and Ovadje (2016) note, each employee has his or her range of tasks, but there are situations when people try to shift responsibility for work to others. Such attempts to free time and at the same time to act as a conscientious worker tend to lead to conflicts.
Finally, such a factor as misunderstanding often causes quarrels in the workplace. According to Baillien, Bollen, Euwema, and De Witte (2014), when communicating with each other, colleagues do not always listen to their interlocutors and often interrupt them not allowing them to express their thoughts and thereby demonstrate professionalism. Nevertheless, this manner of communication is unacceptable in the team, and mutual respect is the key to a favorable microclimate.
Conclusion
Identifying the causes of conflict in the workplace can help reconcile parties and help employees establish normal relationships. The psychological incompatibility of colleagues, the misdirection of labor duties, and misunderstanding resulting in disrespect significantly inflame the situation in the team. To avoid it, it is important to follow the ethical norms of communication and not to adhere to prejudiced positions.
References
Alsubh, A. A., Hoque, K. E., & Razak, A. Z. A. (2018). Workplace barriers and leadership conflicts experienced by the women in higher education in Saudi Arabia. International Journal of Learning and Development, 8(2), 1-16. Web.
Babalola, M. T., Stouten, J., Euwema, M. C., & Ovadje, F. (2016). The relation between ethical leadership and workplace conflicts: The mediating role of employee resolution efficacy. Journal of Management, 44(5), 2037-2063. Web.
Baillien, E., Bollen, K., Euwema, M., & De Witte, H. (2014). Conflicts and conflict management styles as precursors of workplace bullying: A two-wave longitudinal study. European Journal of Work and Organizational Psychology, 23(4), 511-524. Web.