- Various departments and multiple layers of subordinates
- Systems department: 5 silos and 5 managers, up to 20 group members
- Vertical and rigid hierarchical structure
- Centralized authority
- Top-down decision making and reorganization
Diagnostic Conclusion: Bureaucratic, Functional structure
Job Design before 2010
- Fixed division of tasks (boundaries between departments)
- Protective behavior of departments
- Lack of resource movement between departments
- Specialization of the staff
Diagnostic Conclusion: Mechanistic job design
New Organizational Structure
- Introduced by Johnson and Geibel
- Based on the scientific management principles and the Matrix Model
- Small teams of 2-6 individuals instead of traditional units
- More autonomy (less interference)
- Higher influence on final decisions
New Teaming Structure
Team consists of team lead, primary members, and secondary members
Team leads focus on day-to-day operations (work alongside with others)
Secondary members contribute unique insights and skills to the project
Management Team
- Six-person management team is responsible for team/career coaching, and technology investment strategies
- 20% of time being hands-on
New Job Design
- Flexible division of tasks (job rotation)
- Empowerment of employees (team lead position)
- Efficient resource allocation
- Increased career growth opportunities (motivation)
Conclusions
Organizational structure became less bureaucratic:
- more flexible division of tasks
- more employee autonomy
- less centralized authority
- employees influence the decision-making process
Job design is less mechanistic:
- able to work in different teams
- enjoy new career growth opportunities
Reference
Edmondson, A. C., Ager, D. L., & Harburg, E. (2014). Teaming at Disney Animation. Harvard Business School Case 615-023.