Introduction
Social media is an important channel of communication in modern society. However, the question of the implementation of social media in the workplace has been debated for a long time. Considering the adverse impact of social media on working processes, such as interruption of attention and the risk of being fired because of posts, social media seems detrimental to the working environment. However, positive impacts of social media implementation in the workplace, such as higher job satisfaction and increased communication patterns, show a different picture. Hanna et al. (2017) investigated the positive effects of Facebook in the workplace and its connection with job satisfaction and job calls. The results showed that the application of social media in the work environment positively correlates with job satisfaction.
Main body
The focus of the research was job satisfaction pattern correlations related to Facebook usage. According to Hanna et al. (2017), job satisfaction is an employee’s attitude towards the working environment. Many psychological, as well as physical aspects influence job satisfaction levels. Hanna et al. (2017) related productivity and the quality of work with job satisfaction levels. In addition to the previous claims, Hanna et al. (2017) noted that social networks in organizations also impact on overall working climate. The research aimed to identify the correlation between the Facebook communication of workers and job satisfaction levels. Hanna et al. (2017) used a survey method that includes questionaries to obtain research data. They supported the view that social media communication helps employees familiarize themselves with their colleagues’ lives outside of the working space, create a better sense of belonging to the community, and build an emotional connection with them (Hanna et al., 2017). The study was directed to test hypotheses about the relationships between the intensity of Facebook communication with colleagues and job satisfaction levels.
The methodology used by Hanna et al. (2017) included quantitative information obtained by applying questionaries. They used the Facebook Use Scale to analyze the results attained by the questionnaires. They selected participants from two high-tech companies located in Northern California, USA. The overall number surveyed was 70, including 31 respondents from Company 1 and 39 respondents from Company 2 (Hanna et al., 2017). The questionnaires provided by Hanna et al. (2017) included a question about their Facebook use intensity and job satisfaction. Additionally, they adapted Bayfield and Rothe and Judge validation scales (Hanna et al., 2017). Final data represented statistical results collected from each experiment participant (Hanna et al., 2017). Hypotheses addressed to reveal the correlation between social media and job satisfaction were determined. Results showed that a positive correlation between two means exists; therefore, hypotheses were proved. (Hanna et al., 2017). Nevertheless, the small sample size (only 70 individuals) and specific occupation of the company were the main limitations of the research (Hanna et al., 2017). Therefore, Hanna et al. (2017) suggested considering companies with personal work platforms and communications channels to see the exact pattern. The research indicates that job satisfaction levels increased with communication patterns in social media.
Conclusion
To conclude, Hanna et al. (2017) presented data on the positive connection between job satisfaction and social media. The research provided relies on quantitative methods using questionaries and justified obtained hypnotizes. The study applied different ways of scaling and assessing the satisfaction level. Even though the research provided detailed data, it was essential to consider other factors such as specific occupations and the number of participants.
References
Hanna, B., Kee, K. F., & Robertson, B. W. (2017). Positive impacts of social media at work: Job satisfaction, job calling, and Facebook use among co-workers. In SHS web of conferences (Vol. 33, p. 00012). EDP Sciences.