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Quality Management: Nissan Motors Report


The significance of Quality Management (QM) within organizations is evident, practicable, and considerable regardless of the type of business concerned. Numerous businesses have adopted the principles of quality management in order to prosper with competiveness.

This allows them to enhance their competitive advantages, market shares, and global presence. This paper focuses on Nissan Motors with respect to how it applies Quality Management (QM) principles to attain the witnessed globalized prosperity, profitability, and competitive advantages, which it currently enjoys.

Evidently, Nissan Motors is Japanese based automobile company with branches worldwide (Mikler 188). It has massive global market, well-orchestrated distribution channels, and stringent quality observation criteria. Motor vehicle industry requires stern application of QM provisions in order to increase the lifespan of vehicles produced, reduced probable future accidents caused by mechanical defects, and meet customers’ demands with satisfaction.

The benefits of QM are numerous and ranges from one industry to the next. Additionally, there are various ways through which the principles of QM can be adopted and integrated within an organization’s processes. This ensures that the company meets it desired quality obligations with precision.

In this context, the aspects of Total quality management (TQM), Six-sigma, and other internal quality assurance provisions are applicable (Akpolat 68). It is evident that Nissan Motors has adopted the required QM provisions in its processes to enhance its productivity and quality assurance obligations.

Reviewing how QM frameworks contribute to organization’s success

Evidently, a well-set quality management framework can contribute massively to the progress of any organization. It is a considerable provision in numerous organizations striving to remain competitive in the marketplace. Through quality management, it is possible for organizations to capture and retain customers’ trust with respect to their services and other service provision mechanisms. Nissan Motors is no exception in this context having captured numerous clients globally and still continues to expand its market territories.

An evident way through which QM framework contributes to the alleged success is uniformity and value it confers to the produced products (Mukherjee 34). QM ensures that the resultant products meet the desired standards with desired uniformity and value. This helps in creating and building a strong brand name for the company and product in question.

If all the products distributed are the same in quality, durability, applicability, and function, customers would obviously prefer the product despite its cost and other negative provisions. Precisely, QM frameworks help in maintaining uniformity within a similar product line while enhancing reliability in functionality. This is an important provision in the motor vehicle industry where customers expect to attain similar brands with similar functionality.

Additionally, QM frameworks help organizations to detect defective products before distributing them to the target customers. The process ensures that the released products are of the desired standards and meet the preset stipulations regarding quality provisions. Consequently, an organization can attain a considerable success in the market when it sells products with no defects to customers.

Customer will continue to trust the very organization as indicated earlier. It is through a well-orchestrated QM framework that an organization will scrutinize all its production processes and detect default products in time. This will help in eliminating them before they reach the ultimate customers.

It is quite devastating to the organization when clients perceive its products as faulty and malfunctioning. Contextually, Nissan Motors has stringent QM frameworks to detect faulty production processes to ensure that those vehicles that leave for the market are of desired quality and functionality. This has ensured the company’s success in the realms of growth, productivity, and profitability.

Another benefit of a constructive QM framework is that it promotes a collaborative teamwork allowing employees of the concerned organization to work together in order to achieve a common goal. This helps in promoting the alleged success with precision. The teamwork endorsed by QM frameworks increase the aspects of productivity, professionalism, sharing of ideas, and individual growth among the concerned staff (Morfaw 42).

Evidently, an organization can only attain quality provision when its entire stakeholders contribute significantly to this demand. Nissan Motors has involved all its stakeholders in the aspects of quality assurance. Employees have the mandate to observe quality aspects while customers can report any incidence of defective products.

This helps the company to restructure its production approaches hence providing clients with the quality demanded. Precisely, QM frameworks promote teamwork within the workforce hence increasing productivity, growth, and profitability of the concerned company besides the production of faultless products.

Additionally, QM helps in lowering costs by reducing wastage of resources within the production processes. When an organization produces faulty goods, it might be forced to discard them upon detection. This means that the resources, which were used to produce such products, are wasted.

Constructive QM frameworks help in curbing such instances hence rendering the organization quite productive and profitable (Mukherjee75). These provisions contribute massively to the aspects of success mentioned earlier.

This move promotes the needs to reduce the cost and increase profitability while realizing organizational success. Precisely, the benefits of quality management are bountiful. Most organizations have strived to enact its principles with success. Although the benefits are never instant, the ultimate gains are considerable.

Another concept is that it is possible to highlight problems faster within the organization and provide considerable resolution in an open manner. It is through QM frameworks that the organization will realize its mistakes in the realms of production and management aspects. Consequently, it is possible to attain the required remedies to correct the situation. This is quite contributory to the mentioned organizational success (Mikler 18).

Ability to resolved issues faster within an organization is an important phenomenon when considered critically. It relates to how the organization will value its clients and how it is possible to enact such provisions for the benefits of the company.

Contextually, Nissan Motors has endeavoured to enact the aspects of QM to help it notify the production mistakes, customer complains, and quality improvements for constructive business operations. It is from this context that the entire business provisions lie with precision. Ability to attain the required success is an important provision in varied contexts. It is from this provision that the entire business prospects and other vulnerable benefits emerge.

Additionally, the enhanced productivity emerging from well-established TQM frameworks means remarkable profits to the concerned organization. It is from this context that the entire business prospects emerge with the ultimate benefits and provisions.

Additionally, enabling the organization to embrace the aspects of quality is important in achieving various obligations of the company as indicated earlier. When an organization makes better profits, it is probable that employees will get higher pays and other prominent benefits within the company. This relates to the demanded customer provisions and other probable benefits within the company.

Another important consideration in this aspect is that a well-orchestrated QM provisions help in identifying the skill-deficiencies among employees. The entire quality observation processes will unveil where additional skills are demanded. Consequently, it is possible that the organization will organize lucrative training schedules to fill the knowledge gaps noticed amidst employees.

This will help in enhancing the company growth, expertise among the concerned workforce, problem solving capabilities, and other prominent business and production provisions helpful in upholding QM prospects within the organization. Precisely, quality management frameworks can generally contribute to the business or organization’s success when considered critically.

It provides numerous opportunities, which an organization can utilize in order to remain relevant, productive, competitive, profitable, and successful within the market. Nissan Motors has realized its success by establishing, ratifying, and embracing the aspects of QM in all its endeavours as indicated before. This is a critical provision with regard to its success records and competitiveness within the global market.

How quality management frameworks are applied by the organization (Focusing on management and technical systems)

Evidently, QM frameworks are applied by the organization (Nissan Motors) in numerous ways. Firstly, the organization has to identify areas which require QM system in order to enhance the viability of management systems and production processes. This helps in identifying which type of QM will be appropriate for the company to implement to realize its objectives in the realms of management and technical systems.

Firstly, to enhance the management aspects, the company has established a QM hierarchy where duties are delegated from the top management to subordinates (Mikler 188). There is a massive coherency in the entire management systems to ensure quality, appropriateness, and strategic management obligations.

QM not only apply in the production and supply process but it also consider the aspects of administration and the trends that the organization uses in order to execute its duties and company obligations. It is from this context that the application of the QM systems starts with precision and remarkable launch.

Additionally, the ability of the organization to identify contributions that QM will bring into its operations is critical. It makes the organization to realize its fortune in the context of customer focus, quality provisions, expansion, and profitability. TQM, six-sigma, and other quality assurance provisions are applicable in this context. Most organizations have endeavoured to provide their clients with the best commodities so far.

Contextually, this is only achievable through constructive QM provisions embraced by Nissan Motors among other organizations, which operate in the same calibre.

Evidently, management and technical systems require appropriate QM provisions in order to realize their effectiveness and success during implementation (Morfaw 42). Enacting appropriate and constructive QM system within an organization simplifies the quality management efforts and enhances productivity of individual employees, teams, departments, and the organization at large.

With regard to technical systems and production mechanisms, the organization applies the aspects QM through production processes where each process has a quality standard, which must be met before the product, continues to the next stage. Evidently, motor vehicle production is not a one-stage process.

It involves numerous stages, departments, and expertise, which must synchronize their operations in order to attain the required quality provisions. It is from the production processes that the required quality of products will emerge. Each sector within the production and technical system must consider stipulated quality standards for the company to realize any remarkable production capability and quality accomplishment.

Another QM application provision is training of the concerned workforce for them to understand the provisions of QM within the organizations, its benefits to the organization if well applied, application areas, promotion, and structures. Nissan Motors has ensured that its employees understand the aspects of QM, demanded commitments among employees, and preservation of quality aspects among the concerned suppliers before products reach the ultimate customers.

It is evident that a product can attain defects during transportation from the factory to distributions outlets and to the ultimate clients. Incorporating the aspects of QM in these sectors (distribution channels) has helped Nissan motors to uphold its reputation in the realms of quality provision despite the challenges.

Training employees and suppliers on how to observe the aspects of quality is important in this context. It has allowed the company to prosper significantly in its endeavours. Management and technical systems require critical training schedules with respect to QM framework applications. Training offers the best opportunity where QM frameworks can be applied within an organization.

Another aspect is the development of a quality management manual. This is a stepwise guide that ensures that the entire QM provisions are observed within the organization. Production systems must follow a process that helps in identifying areas that need improvement and enhancing the aspects of quality provisions. A manual acts like a checklist with provisions that a product must meet in order to be considered worthy for market and customer use (Akpolat 68).

Nissan Motors has established a manual to help in implementing and observing the aspects of quality in its entire production systems and supply chain mechanisms. The need for quality in the management and technical systems within the organization has helped in increasing these provisions. This has helped in increasing the company competitiveness and service provision mechanisms. Contextually, it is important to consider these aspects with respect to quality provision within the organization.

While still considering the technical systems, Nissan Motors applies its QM frameworks among individuals, within teams, and all departments to ensure that each stakeholder observes the aspects of quality (Mukherjee 35). It is the mandate of every individual to observe quality aspects at personal levels.

This will eventually accumulate the aspects of quality provision with promptness. The ultimate cumulative QM provisions have ensured that the company remains competitive and observes the aspects of quality globally. Consequently, this has contributed to its witnessed success.

Benefits and Problems of Six-sigma Quality Management on future application

Six Sigma (SS) has been in use since 1980s after Motorola introduced it. Its application in most industries and organizations is important due to the changes it brings in terms of quality, uniformity, and reliability. Evidently, SS focuses on the consistency of commodities and services provided to customers. It uses statistical evaluations to verify whether the concerned organization (Nissan Motors in this context) attains its desired quality demands.

As mentioned earlier, the application of SS affects the management, staff, and suppliers among other stakeholders. Arguably, SS affects numerous stakeholders if established properly. Contextually, SS will affect Nissan Motors with bountiful positivity despite the negative aspects. This section discusses the benefits and problems of Six-sigma QM on future application within the organization. When established correctly, it is possible to attain quality, punctuality, and customers’ satisfaction.

Additional benefit that Nissan Motors expects to attain in this context is a preferable and evidence-based decision making effort since SS bases its provisions on data collected. In cases there are areas to improve in the management and technical systems; there will be adequate data and supportive evidence.

This allows for the required precision and profitability demanded. It is from this context that SS will strive to improve the company endeavour towards QM establishment and ratification. SS bases it provisions on statistical evidences as stipulated before (Mukherjee 134).

In this context, Nissan Motors will have to investigate and collect data on why it needs to ratify QM through SS, the company will also establish the root of the problem under scrutiny, and which objectives and accomplishments are expected upon ratification of the desired processes. This makes everything justifiable and implementable with precisions. Another benefit is that SS has been embraced with massive success from the concerned stakeholders. There is a considerable chance that the project will materialize in Nissan Motors.

This stage of SS application provides viable objectives for the mentioned quality progress. Since the model ensures consistency, reliability, and quality of the commodities provided, Nissan Motors has the mandate to formulate its objectives with reasonability. Notably, SS has five distinct steps ratified in its application. This incorporates DMAIC denoting “Define, Measure, Analyze, Improve and Control” (Brussee 1).

SS is measurable and bases its success on the data collected. This means that the entire processes of its application will need assessment for viability. It is crucial to consider varied aspects of this model with regard to their application in the Nissan’s setting. DMAIC ensures sustainable solutions within the organization. Additionally, SS will enhance the corporate focus, augment training schedules among employees, promote product diversification, and provide the demanded quality provisions stipulated earlier.

Conversely, there are problems that SS might front to Nissan Motors upon its ratification. Evidently, SS require considerable amount of time used in the data collection, analysis, recommendation, and implementation in order to realize its QM provisions (Brussee 1).

This duration needed might disfavour the company remarkably. Additionally, it is evident that every stakeholder of the company will have to go through training schedules in order to understand the aspects of SS for a successful implementation. This might be costly to the company.

Since Nissan Motors is a globalized corporation, training its entire workforce in different countries might be time consuming and costly. The company might find it hard to implement and embrace this QM model. Additionally, the company might not match its situations with the theories regarding SS. This might hinder comprehensive applicability. Business situations vary from one organization the next and what works best for one might be awry for the other.


Quality management is a critical provision in numerous organizations. It helps in establishing and embracing the aspects of success as evident in the Nissan Motors’ context discussed herein. Precisely, a substantial QM’s frameworks can significantly contribute to an organizations success.

It is possible to apply QM frameworks in management and technical systems with remarkable success. Nissan Motors has practiced this provision with considerable victory. Full application of SS guarantees quality, punctuality, and customers’ satisfaction despite the problems it might pose upon ratification.

Works Cited

Akpolat, Hasan. Six Sigma in Transactional and Service Environments. Vermont, Vt: Glower, 2004. Print.

Brussee, Warren. The Season Great Depression. New York, NY: Booklocker, 2005. Print.

Mikler, John. Greening the Car Industry: Varieties of Capitalism and Climate Change. Cheltenham: Elgar, 2009. Print.

Morfaw, John. Total Quality Management (tqm): A Model for the Sustainability of Projects and Programs in Africa. Maryland, MD: University Press of America, 2009. Print.

Mukherjee, Paul. Total Quality Management. New Delhi: Prentice-Hall of India, 2006. Print.

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