SamTech Middle East Company: Information Technology Case Study

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SamTech Middle East is ranked among the most successful companies based in the United Arab Emirates whose activity relates to information technology and IT solutions for business. Nowadays, the company under consideration provides its services to small and large-size companies and government entities in different countries. The successful work of the discussed company won recognition from thousands of clients in Asian and African countries. Being headquartered in Dubai, the company is also known as a popular service provider in the Middle East. SamTech Middle East provides a wide range of products and ready-made solutions for entrepreneurs in different parts of the world whose work involves the necessity to manage numerous types of physical assets.

In terms of the history of the company, SamTech Middle East was established fourteen years ago, and it has managed to earn the trust of numerous clients since that time. Importantly, there is a wide range of awards that the management of the company has received recently due to the quality of services and solutions developed by SamTech Middle East. For instance, the company got the CSR Label (the reward that defines the degree to which companies’ responsibility and corporate sustainability strategies are up-to-date and successful) four years ago. Apart from that, due to the concerted efforts of managers and specialists in different departments, SamTech Middle East has managed to join the ranks of one hundred small and medium-sized enterprises that are the most successful in Dubai. To continue, the hard work of the company’s team, together with the growing popularity of IT solutions provided by SamTech Middle East has helped the latter to be recognized as one of the most successful companies in the Middle East in terms of the average growth rate.

The Use of Information Technology at SamTech Middle East

Information technology is widely used by specialists working for SamTech Middle East in IoT solutions offered to their clients. More than that, it is used in order to support working processes in the company and facilitate the development of new products. In general, the company is among the key business players whose efforts facilitate the adoption of information technology for process management in the Middle East.

SamTech Middle East belongs to the number of key market players responsible for the development of IoT solutions for managers and the representatives of state agencies. The key products offered by SamTech Middle East include Smarttrace, a device that can be installed in vehicles to ensure the safety of transportation, preserve quality in transported cargoes, and improve scheduling processes. Also, the given device can be used to prevent financial losses caused by delays as it allows using navigation satellite systems to keep track of chosen routes and change them in case of emergency. Apart from that, the product under consideration can be used to improve the business performance of companies of different sizes that are responsible for the distribution of goods. Thus, using this product, it is possible to eliminate the cases of theft in the workplace and reduce the number of clients who are dissatisfied with the quality of service. In particular, the device keeps track of the current activities of drivers and other employees, and it helps specialists responsible for the delivery of goods to plan their work in a more effective manner. Apart from that, the given product uses information technology to strengthen the links between specialists who fulfill different roles and make sure that their efforts are properly coordinated. To perform this task, specialists from SamTech Middle East provided the users of Smarttrace with an opportunity to use voice chats to share the most relevant information. The given way of communication is associated with numerous benefits because it helps drivers and delivery agents to use modern technology during the process of transportation.

Smart Job Management is another example of IT management products offered by SamTech Middle East in the United Arab Emirates and other countries. The given product was designed to facilitate the management of workflow in different industries. Due to the use of modern information technology, the product under consideration allows specialists responsible for transportation to keep track of the completion of work tasks and control potential problems more effectively. Apart from that, the benefits that the use of this product involves are related to the degree to which employees are responsible when performing their tasks. The use of information technology provides the users with an opportunity to monitor working processes online, and this solution definitely facilitates the work of managers, helping them to work remotely and be in touch with the constantly changing situation.

In the end, SamTech Middle East can be listed among companies that widely use information technology to fulfill their work and encourage other companies to keep up with the times as well. Nowadays, this successful and fast-growing company offers a great number of IoT solutions that are meant to improve the performance of both private companies and government agencies. The company’s key to success is the effective use of information technology that allows managers to keep track of tasks, improve logistics plans, and save materials resources.

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IvyPanda. 2020. "SamTech Middle East Company: Information Technology." December 29, 2020. https://ivypanda.com/essays/samtech-middle-east-company-information-technology/.

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