- Introduction
- Successful Innovation in Local Healthcare Setting
- Description of Local Healthcare Setting
- Needs of Local Healthcare Organization and Community
- Intrinsic and Extrinsic Factors That Impact Successful Innovation
- Projected Sustainability of Selected Innovation
- Innovation Elements and Future Success
- Conclusion
- References
Introduction
The healthcare business is facing a challenge: people are growing more wary and cynical of components of the industry that are critical to their well-being. While this isn’t a brand-new issue, consumers are becoming more knowledgeable about their healthcare options. Patients dissatisfied with their healthcare system may seek care elsewhere to locate a provider who is more in tune with their requirements and preferences (Bring your own device, 2021). An increasing number of hospitalizations may quickly overburden staff members with routine activities and judgments, such as deciding which incoming telephone calls should be answered first rather than which patients require outreach.
Successful Innovation in Local Healthcare Setting
I chose the GetWell network because it will provide coverage for everyone in my local health care environment. One of the most critical issues facing healthcare organizations today is the lack of qualified and skilled people to care for the growing number of patients (Grisot et al., 2017). Because the correct patient monitoring technologies permit triage of patients, either in the hospital or in a remote setting, scalable solutions like GetWell will help a lot.
Description of Local Healthcare Setting
It is a specialist outpatient hospital that offers exceptional care to particular people. It deals with chemotherapy, dentistry, pediatrics, gynecology, and outpatient surgical cases. The facility is located in rural areas in Minnesota, where they see 500 patients per day. Most patients report having come far distances, such as from Manorville, Cosmos, Ada, Long Prairie, and Lanesboro, to mention but a few (Grisot et al., 2017). The facility has five physicians, ten general practitioners, and 11 nurses. The health workers employed here do not manage this entire patient; therefore, the facility needs to implement the GetWell network to solve the problem.
Needs of Local Healthcare Organization and Community
Where I come from, rural areas would benefit significantly from the network. Using mobile devices, patients may access all the resources they require through this network. They are reducing the number of hospital readmission by making it more straightforward for patients to contact clinicians, learn more about drugs or their condition, and set up follow-up appointments. All of this contributes to higher levels of patient satisfaction and helps to narrow the communication gap between you and your healthcare provider. This saves time since you won’t have to drive as far, wait in lines, or be as stressed out (What is health equity and why does it matter 2021). As you grow older in a rural Minnesota community, going to the doctor’s office becomes increasingly tricky without “inconveniencing” someone else. Because of this new technology, senior patient care would be more convenient, and there would be a positive impact on their overall health.
The virtual health environment is accessible at a low cost; all it takes is the click of a button to get started. You can learn about your prescriptions, track your progress, make appointments, and communicate with medical professionals (Grisot et al., 2017). All of this may be done online, saving you money on petrol and other expenses associated with going to a physical location. Another fantastic feature is the ability to search for whatever you choose. To find any medications or healthy diets you’re unsure about in the search box. Nothing stops you from being self-sufficient and training yourself instead of paying to visit someone who will use the similar technology you do to give you the same stuff you already know.
Intrinsic and Extrinsic Factors That Impact Successful Innovation
Two intrinsic aspects are the foundation of my prediction; the first is the ability to build formal and informal relationships and bring people from other disciplines together to work toward a shared objective. This technology brings people from various walks of life together to work together, whether in IT or with patients. The GetWell Network’s variety can be observed across all disciplines and in the formed interactions, both informally and formally. Simply coming to the patient’s home and setting up their mobile device for them might suffice (Heirich, 2019). Check to see if they’re familiar with the technology, and then do everything from phoning the patient to reminding them of their online appointments. Give them a survey about the service they received.
Frustration with the commonplace feeds dissatisfaction with the status quo as a source of fuel. Patients are dissatisfied with their appointments’ cost, duration, and stress, especially when they travel to the hospital (Bring your own device, 2021). GetWell Network is our attempt to alleviate all of that tension; therefore, this will contribute to the successful innovation in my local healthcare setting. It will provide them with technology at hand that will help them seek their appointment from home.
Two extrinsic factors influence successful innovation: The right place as well as design models and Sustainability. It has to fit in with its surroundings, both in the real world and virtual. Rural town Minnesota, in my opinion, would be the ideal setting. Many individuals in my tiny town have missed appointments because of the distance, transportation issues, or the decision that an appointment or simply following up was not worth their time (Heirich, 2019). My little village is two hours southeast of the cities. To eradicate all of that, increase participation, and enhance the health of those folks who don’t have access to transportation or education without realizing how critical these appointments may be to their overall well-being. The right political and social atmosphere for change and proof that innovation is the most excellent option for the community or group are all necessary ingredients.
Projected Sustainability of Selected Innovation
In my opinion, we are all headed in this direction; therefore, rural areas should only accelerate their progress. Due to a shortage of transportation, people in my neighborhood have a more challenging time getting to their doctors and other appointments. Patients no longer have to worry about transportation and can receive continuity and follow-up treatment in the comfort of home, making it more convenient for them and reducing their overall stress (Grisot et al., 2017). The average follow-up visit lasts 15 to 20 minutes in and out, so why not use a portable device and make it more convenient for the elderly community while also removing the need for transportation?
Innovation Elements and Future Success
The innovation will last long since the population in my area will adapt to the system. Their transportation cost will be erased, and they will not waste a lot of their money just going to the hospital. With technology, they will be served while in their home with a single click on the device. All the appointments with their general physician will be held online. The elements will be safe for the patients, privacy, quality health care for all the population, and access to the GetWell network system (What is health equity and why does it matter 2021). This will fit my local health setting well since all the population, including old age, will be covered.
Conclusion
In conclusion, a practical approach to patient involvement should be implemented across the whole health care system, and it should be the same in every hospital. Hospitals need to provide a consistent patient experience throughout the whole health system so that patients may feel like they’re genuinely a member of the network no matter where they go (Grisot et al., 2017). Organizations may attract and keep patients by prioritizing a smooth, system-wide approach and ensuring that fairness and equal access remain vital goals.
References
Bring your own device: The evolution of patient engagement. (2021). GetWellNetwork. Web.
Grisot, M., Vassilakopoulou, P., & Aanestad, M. (2017). Dealing with tensions in technology enabled healthcare innovation: Two cases from the Norwegian healthcare sector. Controversies in Healthcare Innovation, 109-132. Web.
Heirich, M. (2019). Health-care innovation in a rapidly changing world economy. Rethinking Health Care, 79-104. Web.
What is health equity and why does it matter? (2021,). GetWellNetwork. Web.