It is common knowledge that the world today does not stand in one place, it is moving all the time. Different informational technologies become very handy from day to day as many people need phones and computers not only for their work but for everyday life as well. That’s why the companies providing communication services are of great benefit now and what depends on the most of all is the quality of services they are supplying.
One of the most perspective and reliable companies, T-Mobile was founded in December 1999. Deutsche Telecom was the owner of the company. Very soon T-Mobile became the leading company dealing with mobile communications. It was one of the first companies to operate GSM and that was what allowed it to continue its development level after level reaching the very top in its striving for perfection gaining a lot of positive feedback every day. In comparison with other companies T-Mobile prices are the best, there exists a number of discounts and privileges, regardless of the fact that the quality of service and connection is just perfect: “websites on the new T-Mobile devices looked identical to those on computers, were fast to download – and would help ensure thaT-Mobile products would one day carry more internet traffic than fixed-line computers or phones” (“E-BUSINESS: T-Mobile Gears Up for High-Speed Mobile Internet Revolution” 23). The most productive markets of the United States and Europe are the main goal of the company. Currently, it has twelve markets that serve more than 106 million users.
Despite all the achievements and despite being in the ranks of the best companies, T-Mobile is not going to stop at the achievement. Every day the company is working hard on the new services and on expanding its influence on the world mobile market. Constant innovations are always appreciated and approved by customers and those who are interested in the company’s services: “To have just one phone, one number, that follows us for life is an intriguing idea. The T-Mobile offering is a good first step toward making it a reality, and other carriers would do well to emulate this strategy” (Mark A. Kellner C08).
The company has a great number of employees working for high salaries and being mostly satisfied with their jobs. All the time the company hires new workers and it was always considered an honor to work for such a world-wide known and fast-growing company as T-Mobile: “However, this couldn’t be further from the truth at T-Mobile, where the business sales teams enjoy a lively, friendly atmosphere, great rewards, structured career development opportunities, and comprehensive training” (“Advertisement Feature – Sales Lead the Way at T-Mobile” 13). The main focus of the company lies in its customers and employees. They always have doors open for young people willing to work hard to ensure the others with the best connection, so that people could be at least a little closer to those who they love and care for. Motivated employees have a great possibility to advance and they will always get what they deserve. If they are skilled and well-trained, getting a higher position and better salary is not a problem for them. All they need is to prove that they are devoted to their company and willing to work for its success.
At T-Mobile customers always come first because they are what the company’s success depends on. The company’s commitment to customer satisfaction and quality has earned “highest-ranking” status in numerous awards this year. T-Mobile was awarded by J.D. Power and Associates which is the leading conductor of independent customer satisfaction and product quality surveys. Because of high quality of services the number of the customers keeps growing every day: “it (the company) has around one million “data access” customers, and is hoping that this will more than double by the end of next year” (Matt Dickinson 4).
The customers of T-Mobile expect the company to deliver to them the hottest products as well as the best plans and new services. Innovation means a lot for the company’s success that’s why fresh ideas and interesting proposals are always of great interest to the management of T-Mobile. The world of wireless connection is very promising and exciting and those who want to be involved in this dynamic industry belong to T-Mobile.
The company is offering young people to start their careers with a winning team. What matters for working in the company is a desire to be a part of a friendly team, ability to work hard for your own good, courage to take risks and spirit of adventure. They are advising the beginners to be people they want to business with and this will be the first step on starting their career at T-Mobile.
The company is looking for the undergraduates willing to start their career. There is a possibility of working for the company and continuing the studies at college as well as upon graduation. Thus, young people will be able to secure themselves a working place in one of the most promising companies of the world. They are searching for fresh talents and every single new idea will be considered and praised.
T-Mobile promises to give young people the experience of lifetime for a very short period of time. It will take only twelve weeks for one to get completely used to the process of working and for staring growing. The best people in this business will guide you while your internship and you will learn all the necessary things from the professionals. People working for the company must not be afraid of difficulties. They should be high-energy people with a passion for challenges and responsibility. The company is inviting young people to work for them and to try themselves whether they are ready for a serious job and whether they really want to build a career and work for one of the best companies in the world.
The hiring process in the company is carried out in several steps. First of all you need to create your profile at the official web-site of the company. Secondly, you will have to apply for a position. The third step is voluntary self-identification. As soon as you will apply to a position you’ll get an email asking you to answer several questions about you. The fourth step is online assessment. You will be asked different question depending on the position you are applying for. These questions will help to define whether this job is for you. The next step is the initial interview process. You will be interviewed either face-to-face or by phone and you have to be ready for the interviews with more than one member of the team. And the final step is making an offer. If you will pass all the previous steps successfully and you’ll be selected for the position you were applying for, you’ll be offered to join the team of T-Mobile.
A very important thing is that the ways to develop you career at T-Mobile are just numerous. The same dedication to service and success may be observed throughout all departments of the company because each T-Mobile employees strives to make his personal contribution to the successful development of the company.
It is necessary to know that T-Mobile retail stores are the places where the T-Mobile employees meet the most important people for them – their customers. The following positions are offered in this sphere: Retail Sales Rep, Assistant Store Manager, Store Manager and Regional Manager. For individuals with fluent English and Spanish the opportunities are even more exciting.
It’s not a secret that the company has twenty customer service centers where motivated people are given a possibility to work hard and to build the career they have always dreamt about. There exist three types of service centers. They are customer care, financial care and technical support. Again, this sphere offers more opportunities to the bilingual beginners with fluent English and Spanish.
You can also try yourself in such spheres as Engineering, Information Technology, Product Development, Marketing, Human Resources, Finance, Legal and Real Estate as well as Business operations. As it was mentioned before, marketing is a vital element of the company’s success that’s why advertising, corporate communications and market research are of great importance for a normal functioning of the company.
Work Cited
“E-BUSINESS: T-Mobile Gears Up for High Speed Mobile Internet Revolution”. The Birmingham Post 2005: 23.
Mark A. Kellner. “Mobile Phone Employs Wi-Fi”. The Washington Times 2007: C08.
“Advertisement Feature – Sales Lead the Way at T-Mobile”. Evening Chronicle 2007: 13.
Matt Dickinson. “T-Mobile and 3 to Share Their 3G Mast Network”. Western Mail 2007: 4.