Introduction
In the first paragraph, the author of the memo clearly indentifies the source of his information together with the author of the article. The memo also gives a general information about the issues highlighted in the in the article. For instance, the memo clearly indicates that the information contained in the article is particularly useful, when carrying out human resource functions. In addition to this, the memo goes ahead to give examples of the insightful information contained in the article.
The author of the memo indentifies skills, recruitment and selection as the major areas of the human resource department that benefit directly from the information contained ion the article. From the memo, it is clear that the author adds his own insight to the information contained in the article. For instance, the author of the memo argues that the innovation of Human resource information system helps companies in gaining competitive advantages over other organizations. However, the author does not indicate how this competitive advantage is gained. From the memo, it is clear that the article does not limit its information to the hospitality and the tourist industries but deals with human resource cross all industries.
Strengths of the memo
The author of the memo quotes directly from the article the responsibilities of both the human resource and IT systems in an industry. This helps us to indentify the real information contained in the article. The author of the memo further gives his own judgment of the content contained in the memo by explaining why he supports the information contained in the memo. The memo links the information contained in the memo with lessons learned in lass. From this linking, it is able to indentify the criteria used by the author of the memo in judging the information contained in the memo.
When discussing about the usefulness of IT to the functioning of the human resource, the author of the memo failed to differentiate the information contained in the article from his own insight. For instance, the author of the memo indicates advantages and disadvantages of IT contained in the article.
The memo then discusses on these advantages and disadvantages without indicating whether they are directly from the article or they are the author’s own insight. On my own opinion, it would be better if the author of the memo indicated which information ids directly derived from the article and then give his own insight. This would help us in providing a critique to the information contained in the memo.
In the memo, the author indicates that African Americans and Native Americans are at a disadvantage in regard to internet access. However, the memo fails to explain why the above mentioned category of people would not freely access the internet. The author of the memo indicates the potential of poorly designed websites in damaging an organization’s reputation which is supported by the author’s own experience. Although the author provides a practical example in his explanation, I believe it would have been better of he provided a solution to this problem.
Weakness of the memo
The author of the memo contradicts himself when he indicates that technology based selection eliminates the adverse impact of minority-majority discrimination. Initially, the author had indentified communities such as African Americans and Native Americans to be disadvantaged in accessing the internet. This would mean that this category of people will not submit their applications to the selecting authority for considerations.
Works Cited
Amir, Sandra and Dana Thomas. Have human resource information systems evolved into internal e-commerce. Worldwide Hospitality and Tourism Themes, 2010. Print.