The General Motors (GM) computer command ride (CCR) is an innovative technology developed by the company to provide a better, more efficient driving experience. It guarantees a safe and comfortable ride while reducing fuel consumption and carbon dioxide emissions (Singh & Saini, 2021). The command ride is a computer-controlled system that can automatically adjust the vehicle’s suspension, brakes, and steering to optimize the ride.
The GM command ride system is an innovative technology that improves safety, comfort, and efficiency by utilizing sensors that detect road conditions such as potholes or bumps, and then adjusting the suspension accordingly to provide a smoother ride. This decreases energy consumption when driving on rough roads and improves vehicle stability. The system also uses predictive algorithms to anticipate driver behavior and adjust the suspension accordingly, which reduces fatigue and provides a more comfortable ride (Singh & Saini, 2021). Additionally, the CCR automatically adjusts the vehicle’s speed to match the speed limit to reduce emissions and fuel consumption, making it an important step towards a greener and more efficient future for the automotive industry.
Next, CCR technology allows for a more effective communication between the dealership and customer. Customers can view the progress of their vehicle service in real-time, as well as get notifications when the job is finished or if there are any delays (Singh & Saini, 2021). It increases the customer’s awareness and involvement in the service experience. Hence, the technology allows the dealership to track customer satisfaction ratings and make adjustments in order to better serve the customers.
Through the use of CCR technology, the dealership is able to monitor and enhance the customer service experience. The technology offers a deeper insight into the customer’s needs and preferences, which in turn allows for faster and more accurate service. Moreover, the dealership is able to tailor their parts and labor options to best suit the individual customer, as well as offer discounts to help promote customer loyalty.
Reference
Singh, S. & Saini B. S. (2021). Autonomous cars: Recent developments, challenges, and possible solutions. IOP Conference Series: Material Science and Engineering, 1022.