Levendary Café faced a recession caused by its operations in China. Louis Chen, the head of Levendary China, was responsible for expanding the Eastern country’s fast-food chain. There was a need to penetrate the international market since its menu, which includes healthy soups, salads, and sandwiches, gives them a major competitive advantage. However, his liberal actions concerned the company’s CEO, Mia Foster, and her team. The problems encountered by the cafe are the standardization of operating procedures in China’s chain and non-compliance with accounting transactions between the USA and China. In addition, there is an issue with choosing the right strategy for expanding the business.
Mia Foster was a newly appointed CEO; hence, she would always ask her team for suggestions and approval. Even though she was a successful leader, her abilities did not allow her to make serious decisions, as in the case with Lavender Café expansion in China. Louis Chen was the person who she accepted with much skepticism since his free reign could lead them to significant financial losses. With success in the American market, she wanted to make the chain of cafes even more popular abroad.
Consequently, Mia Foster wanted to implement two significant changes in conducting these operations. Primarily, she decided to take control of Chen’s action to establish procedures in China. The freedom of movement could eventually drive the company into a complete decline. Moreover, the CEO ensured Chen worked on a measurable plan since entering the international market is risky without careful evaluation. Hence, she started thinking of how Chen could expand the business without granting him all the liberties.