Introduction
The case supports the use of leadership theories to support the needs of different employees at the workplace. This paper explains why Wendy’s behaviors are capable of affecting the hospital’s performance. This essay uses different theories such as the Four Drive Theory and Equity Theory to motivate employees. The paper explains how Tanya can use these theories to deal with Wendy’s situation.
Discussion Questions
The Exit-Voice-Loyalty-Neglect (EVLN) model examines how employees respond to dissatisfaction at the workplace (Lefton 2012). According to the EVLN model, Wendy will start neglecting her nursing duties. The EVLN model explains why Wendy has decided to pay minimal attention to her duties. Wendy has also reduced her work effort at the clinic (Lefton 2012). This behavior will affect the organization’s performance. This is possible if Wendy does not provide quality care to her patients. The practice is capable of affecting the quality of healthcare availed to different patients. Wendy’s behavior is capable of affecting the clinic’s working environment. Wendy’s malpractices will affect the performance of every nurse in the healthcare facility. Tanya should use different motivational theories to motivate Wendy. These theories will motivate Wendy in order to provide quality services to her patients. Tanya can also use the theories to motivate her nurses. Tanya should use Maslow’s Needs Hierarchy theory to motivate her nurses. This theory explains why every nurse leader should be ready to fulfill the needs of his or her nurses. Tanya should also be ready to address Wendy’s expectations. Wendy will be satisfied if the clinic addresses her career expectations and personal needs. Tanya can promote Wendy in order to supervise every nurse in the clinic. Tanya can also motivate Wendy by increasing her salary and embracing the spirit of teamwork. Such practices will ensure Wendy is satisfied with the working environment.
Tanya should be ready to deal with Wendy’s problems. This idea will ensure every staff member is motivated. Tanya can use the Four Drive Theory to achieve this goal. Human ‘motivators are usually hardwired and innate’ (Lefton 2012, p. 336). Tanya can use this theory to provide balanced opportunities to every nurse at the hospital. The theory explains why Tanya should use the best practices and motivators in order to achieve her goals. This Acquire & Achieve drive will ensure every employee in the clinic is motivated. Tanya can also motivate the employees using proper salaries and incentives. Tanya should also examine the values, past experiences, and social norms of every employee. The Four Drive Theory will ensure every nurse receives the best opportunities and resources. Equity theory motivates employees in different organizations by providing equal opportunities and incentives. The theory promotes the best behaviors in every organization such as proper remunerations, employee empowerment, and continued motivation (Lefton 2012). Tanya should use this theory to change her inputs and maximize her employees’ gains.
Conclusion
Tanya should use the best stress management plan in order to deal with the situation. She should also use theories such as Maslow’s Needs Hierarchy and Equity Theories to motivate her nurses. Tanya should use the four drives in the Four Drive Theory to motivate and empower her nurses. Wendy will also become part of the nursing team. Equity theory explains how Tanya can ensure every employee gets equal support and motivation at the workplace.
Reference
Lefton, C 2012, ‘Strengthening the Workforce Through Meaningful Recognition’, Nursing Economics, vol. 30. no. 6, pp. 331-339.