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Change Readiness at Business Institutions Case Study


Reflection on the readiness for change of a manufacturing company in Indonesia

Management of change requires readiness, participation, dedication, and the development of an encouraging attitude amongst employees. These aspects promote operations within institutions. The Indonesian corporation is on the right growth path.

This is because the varied players are ready for change. This is clear in the change scorecard that presents the reaction on a level of one to four. Pursuing change enhances the level of competitiveness within an institution because it leads to creativity and development of innovative ideas. These concepts have the potential of promoting quality in service delivery. The management of the Indonesian company recognizes that the change process is not valuable without adhering to the major aspects that drive transformation in institutions.

The Acceptance to Change indicates that the employees have recorded a positive response when accepting transformation programs. This is apparent in the findings because a score of 3.34 is attained on a scale of one to four. This is an indicator that the change initiatives that center on streamlining operations in the institution are acceptable. The overwhelming response by the stakeholders to change shows their readiness and acceptance of the new programs. The stakeholders recognize that a positive attitude and acceptance of change initiatives improve performance within institutions.

The survey shows that the stakeholders are willing to initiate the change to enhance competitiveness and attain the stipulated goals. This is seen in their obligations and support that such stakeholders display. A score of 3.26 points out of four is recorded in the survey.

This response shows that stakeholders are also committed to ensuring that the institution adopts conventional practices and upgrades its infrastructure. A score of 3.26 also indicates that the stakeholders are ready to adopt and devise new techniques that can improve their competitiveness. Furthermore, change initiatives enhance the corporation’s innovativeness and allow employees to develop creative production techniques.

The survey shows that change management can grow by focusing on coordination and understanding. Managing change entails the development of effective performance parameters, provision of essential support incentives, coordination, and the institution of proper control measures. These aspects ensure that every action is undertaken within the specified terms of engagement. Successful management of change requires the participation of every stakeholder in institutions. Administrators should coordinate the activities to guarantee that everyone has a fair chance of contribution. Management of Change in the survey scores 3.24 out of the possible 4 points. This shows that the management is motivated and has a positive attitude; thus, ensuring that the change process is achievable.

Management support and perception towards change are fundamental elements that the company must embrace. Management support entails the administrator’s commitment, capacity building, provision of the requisite resources, and formulation of favorable working policies. These are vital because poor support for the change process compromises the institution’s capacity to benefit from the transformation initiatives. Support has a score of 3.04 in survey management.

This signifies that the stakeholders and administrators are committed to facilitating the change process. The score is not optimal because perception influences their acceptance and overall contribution to the proposed initiatives. The scorecard presents a score of 2.84 based on stakeholder’s perception of the change process that the institution seeks to initiate. The score is relatively good because it shows that the stakeholder’s commitment to the transformative programs is optimistic but not optimal.

Change must be driven by mutual trust and respect to enhance cohesiveness and understanding. The elements present a score of 2.82 on the scorecard. This shows a positive gain; however, it needs improvement. The elements are critical because change management requires mutual understanding and positive attitudes. Consequently, managers and employees must display positive attitudes to attain targets and success. They should uphold the principle of collective responsibility and respect the ideals during policy formulation. Furthermore, they need to structure operations to allow the provision of quality services based on innovative designs.

Understanding of the change programs by the stakeholders in the institution scores 2.46. This score is not sufficient in the quest for exemplary performance. The administration of the institution should integrate effective communication systems and training sessions to make individuals understand the change programs. This facilitates the effective execution of the change agenda within the operating units.

The company has the potential to grow and attain its change agenda based on the willingness and commitment of the employees as indicated in the survey. The extent of readiness for change is encouraging as presented by the scores. Therefore, the company’s administration should adopt conventional approaches that facilitate the change process and coordinates diverse activities. They should also involve employees in the formulation of policies and change programs; furthermore, they should communicate the issues touching on transformation effectively.

The seven aspects for change readiness

The aspects of change influence the development of transformative processes in institutions. These aspects include “perception towards change, vision, initiatives, control, support systems, acceptance, mutual trust, and respect”. Such elements influence changes in strategy formulation, the structure of operations, process, and culture in institutions. These are pertinent in steering productivity and enhancing the quality of service delivery; thus, improving the institution’s competitiveness.

The change process requires absolute keenness and the stakeholders in institutions should be willing. Readiness for Change focuses on attitude, perception, and support systems that are essential in driving transformative initiatives and facilitating valuable communication of programs to ensure consistency in service delivery.

Perception towards change is a crucial aspect since stakeholders in institutions should exhibit a positive attitude to ensure that the transformative ideals are achievable. Attitude is an intrinsic drive that influences an individual’s perception of diverse issues. It defines one’s performance capacity and acceptance of various procedures. It is shaped through clear guidelines and communication to ensure that an individual’s attitude towards change is enhanced.

An institution cannot realize its change initiatives without developing positive attitudes that allow people to accept the new systems of operation. For example, the introduction of modern production machines requires acceptance amongst the employees. This is vital since employees in various institutions fail to adopt the technological changes due to the perception that the processes may render them jobless.

Vision for Change is also a vital aspect that managers should design accurately. This facilitates the understanding and communication of change processes to ensure that the intentions of the transformation programs are achievable. Institutions should set visionary change processes through clear-cut strategies that are acceptable to stakeholders. For example, the integration of infrastructure and personnel usually enhances production and customer satisfaction. This ensures that the visionary goals are achievable. Thirdly, mutual trust and respect allow people to work together and develop guidelines that ensure effective coordination between stakeholders in institutions.

The realization of effective change in institutions is impossible when trust and respect lack. This is because the process requires collective participation and the willingness of various stakeholders; thus, enhancing the achievement of credible results in institutions. For example, employees and management of the Indonesian corporation should operate based on common respect and understanding to promote societal integration

A change initiative is equally an aspect that defines the transformation process. This aspect is critical since it focuses on various factors that contribute to performance. Acceptance to Change addresses the acceptability of the change agenda to the various stakeholders in an institution especially the employees. Any likely change in terms of operations, infrastructure, and personnel should be friendly and acceptable. This would guarantee that the implementation of the change process faces a limited struggle. Administrators should also communicate the change initiatives to stakeholders and involve them in the identification of probable areas that require progress. This helps in creating ownership and acceptance of the change proposals among the employees.

Managing change is an essential aspect that requires proper coordination. This process is vital since it allows proper relations, communication, and control of the change process. Consequently, these concepts allow the delivery of harmonious services that have common goals that entail improving relations. The company has initiated a credible change management process that seeks to establish and design proper mechanisms that boost transformation initiatives. These aspects are relevant in various settings because they boost understanding and performance.

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IvyPanda. (2021, January 18). Change Readiness at Business Institutions. Retrieved from https://ivypanda.com/essays/change-readiness-at-business-institutions/

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"Change Readiness at Business Institutions." IvyPanda, 18 Jan. 2021, ivypanda.com/essays/change-readiness-at-business-institutions/.

1. IvyPanda. "Change Readiness at Business Institutions." January 18, 2021. https://ivypanda.com/essays/change-readiness-at-business-institutions/.


IvyPanda. "Change Readiness at Business Institutions." January 18, 2021. https://ivypanda.com/essays/change-readiness-at-business-institutions/.


IvyPanda. 2021. "Change Readiness at Business Institutions." January 18, 2021. https://ivypanda.com/essays/change-readiness-at-business-institutions/.


IvyPanda. (2021) 'Change Readiness at Business Institutions'. 18 January.

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