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Information technology is a major factor in business growth. Concentrating on IT alone is not as productive as when combined with well supported human resource. Other business resources are also required. They include design, bench marking, and IT planning. IT behaves like commodities. Thus, it can only produce excellent results when supported by strong business and human resources (Powell & Milcallef, 1997).
This article has successfully established the notion that IT is a critical factor contributing to business growth. It brings out the value of human resource and disagrees with the fact that IT can replace humans in firms (Powell & Milcallef, 1997).
In as much as IT gives firms a competitive advantage, the main factor in business growth is the value that consumers attach to the products offered. This article left out the relationship between consumers and Information technology (Powell & Milcallef, 1997).
Information Technology can never take the place of humans in business. Value chain drives business growth. This article is effective for firms who are concentrating on improving IT while neglecting other factors. Integration of IT and other resources is the key to growing business.