Communicative strategies, as it is known, are a rather important part of rational and successful cooperation and negotiation. One of such strategies is a personal approach when the attitude towards a person is built by his or her character traits and the manner of communication. Besides, the correct timing of information is also useful, when a person provides an interlocutor with some data at the time when it is necessary and convenient for the second. One of the successful strategies is listening, where active listening is an integral part of effective interpersonal communication. It is better to set verbal contact with a person while attentively listening to him or her. Brierton, Graham, Tomal, and Wilhite (2016) note that one of the best methods is not to interrupt, look sufficiently concerned and listen to what a person says.
Several useful techniques may contribute to the process of building collaboration and trust in the workplace. One of the methods is concession-making, which allows another party to feel confident and encourages a person for reasonable dialogue. Other techniques are called meditation (an attempt to persuade an interlocutor calmly) and arbitration (the method of involving a third person to resolve a difficult situation). These ways of collaboration are likely to help build an efficient and quiet working atmosphere.
Some useful tactics can help in the process of successful negotiations. For example, the fait accompli is a way to come to a particular conclusion quickly. If a party uses if-tactic, it is possible to use the method of what-if to counter it. The forbearance tactic is rather a good chance to solve any problem while being patient and discreet. Ethics is an integral part of successful negotiations; therefore, it may be better to form any dialogue correctly and reasonably to achieve understanding and agreement.
Reference
Brierton, J. T., Graham, B. F., Tomal, D. R., & Wilhite, R. K. (2016). Ethics and politics in school leadership: Finding common ground. Lanham, MD: Rowman & Littlefield.