Communication is the process of transmitting the information. E-communication is a mode of communication that involves the use of a computer to convey the message mainly through websites or using electronic documents. To be able to successfully pass on information from one place to another using e-communication, the main efforts come from the sender and receiver of the message. Just like any other mode of communication, e-communication is also prone to errors (Berlo 98).
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This is because the receiver of the message may misinterpret the message if it is not clear and not to the point. This always leads to confusion and it also means that the sender wastes his/her efforts and he may likely miss the opportunity if the message is misinterpreted. This means that the sender and the receiver must understand the message passed for communication to be successful. This paper describes four questions based on e-communication.
These days, for communication to be successful there must be a sender whose role in e-communication is to ensure that the message conveyed is simple, clear, and leads to the point to enable the receiver to correctly interpret the message without confusion.
This will help avoid miss communication. Before sending the message through e-communication, the sender must have full knowledge of the receiver. This is because failure to know whom the message is being sent to may results in a misunderstanding when the message is delivered. On the other hand, the receiver is the person that receives the message and whose role in e-communication is to determine and interpret what is contained in the message received.
After knowing the kind of message you want to pass across, it will be easy to determine the type of tool to use for communication. Knowing the receiver will also help you in deciding the type of communication tool to use for e-communication (Schramm 120). For instance, you might decide to call a person if you are aware of their schedule or you might decide to use an email if the message is professional. The urgency of the message and the need for quick feedback or response can also help in determining the type of communication tool to be used for e-communication.
In a professional environment, some of the channels you can consider to use to pass your information across are the use of LCD screens, plasma, and window decals (Barnlund 110). However, in a social environment, you may consider using social network sites such as Facebook and Twitter where you are free to use any kind of language to communicate.
Knowing the receiver or the decoder will help you know what to expect from them. For example, you can expect a quick response from a professional email service while on the other hand, if it is someone whom you consider a friend or enemy, they can take forever to respond to an email.
In such cases, it will be best to consider the face-to-face discussion in case you need a quick response. Another example is a professional environment, first impression means a lot, there is no way you can use slang when sending an email or making a phone call. The receiver of the message may interpret your message or intentions. However, in a social environment where you are using a social network, you are free to use slang and type message with caps lock on.
Barnlund, Darwin. A transactional model of communication. New Jersey: Arron’s Educational Series, 2008. Print.
Berlo, David. The process of communication. New York: Holt, Rinehart, & Winston Publishers, 2011. Print.
Schramm, White. How e-communication works. Illinois: University of Illinois Press, 2010. Print.