Introduction
The reason why some professionals in either healthcare systems or any other spheres maintain the highest quality provided service and practices is due to continuous education (CE). Continuous education is significant in any market sector, including healthcare, as it involves acquiring up-to-date knowledge and transforming it into effective practical implementation.
Importance of CE in Organization
Having highly skilled professionals in a medical facility is paramount to the organization, as employees’ skill sets determine the quality of provided healthcare. To increase overall customer satisfaction and lay the foundation of positive corporate culture inside the company, CE should include enhancing interpersonal skills among professionals. CE that focuses not only on providing medical knowledge but also on teaching the basics of effective communication between colleagues and patients could massively improve the organizational culture of the facility (Forsetlund et al., 2021). Medical organizations may set up positive organizational change by acknowledging the importance of organizational behavior and encouraging employees to attend professional development programs that improve interpersonal skills.
Change of Organizational Culture
To begin with, continuous education of medical professionals, nursing, and general maintenance staff is crucial for the organization from the technical perspective, as it involves improving skillsets and enhancing knowledge. Moreover, CE also inflicts positive change in the organizational culture. CE training and seminars covering corporate culture aspects, including interaction and coordination, could be highly beneficial. Working in an organization with a positive culture can boost the performance of healthcare staff by enhancing their motivation. Further, CE may improve teamwork by enhancing staff’s teamwork, decision-making, and conflict-resolution skills (AbuAlRub & Nasrallah, 2017). The constant improvement involves not only improving employees’ technical skills but also encouraging personal growth, which will eventually trigger positive organizational change.
Barriers to Change
Encouraging positive change in corporate culture is not a smooth and straightforward process. In some situations, an organizational change could be decelerated due to various barriers that occur on both interpersonal and organizational levels. The staff’s lack of education and knowledge could be one barrier. Further, the lack of leadership and clear vision in the company may be the main barriers that resist change (AbuAlRub & Nasrallah, 2017). These barriers could be severe obstacles in the direction of positive corporate change. To tackle the wall of education, a medical facility needs to encourage its staff to constant training to improve their interpersonal and technical skillset. Moreover, it is crucial to have a proper leader as the head of every team in the facility, as decisive leadership could improve communication and enhance employees’ engagement in the company’s activities. Last but not least, the organization should have a clear vision, a mission that is split into clear objectives, and a strategy map to achieve tasks.
Individual Performance and Job Satisfaction
The individual performance of employees is strongly correlated with their level of job satisfaction. The change involving the improvement of job satisfaction should consist of effective communication between the management and employees, and creating favorable work conditions. Encouraging positive change in corporate culture by utilizing proper leadership could benefit employee job satisfaction. The leadership style involving constant communication with every employee where leaders share the values of others and promote respect can increase job satisfaction in the workplace (AbuAlRub & Nasrallah, 2017). As a result, the individual performance of employees will rise in an environment with high job satisfaction and security.
Motivational Strategy
Although every person is in charge of their motivation and desire to complete their tasks, motivation in the workplace could be enhanced with proper leadership strategy. The positive reinforcements of corporate culture in an organization should encourage the leaders to motivate their staff. Leaders could effectively communicate with their team and explain the company’s mission. Further, the proper distribution of roles and responsibilities plays a high position in enhancing motivation, as every employee will be responsible for the overall success of a facility (AbuAlRub & Nasrallah, 2017). An organizational culture that encourages unity and equality will motivate workers and increase customer satisfaction.
Team-based Approaches and Their Barriers
To enhance team effectiveness, the managers could use simulation-based and general training. Simulation-based training simulates real-life situations involving patients. Through this training, a team becomes more prepared for various sudden situations and could effectively prevent drastic outcomes. The main barriers to this technique are an ineffective distribution of responsibilities and uncertainty of objectives. Another technique that could improve team performance is general team training, where managers conduct seminars and lectures on various topics and explain how to turn their knowledge into practice. The barrier to this strategy is poor leadership, as a leader is a team’s foundation (Buljac-Samardzic et al., 2020). An organization equipped with effective teams will provide high-quality healthcare through effective teamwork.
Communication Improvement
Improving communication is significant, as it leads to an improvement in collaboration. One approach is having regular short meetings every morning to focus on daily tasks, and the team could discuss the most efficient ways of addressing them (Forsetlund et al., 2021). This strategy may improve communication through the discussion of tasks and responsibilities.
Leadership Strategy
Proper organizational leadership may determine the quality of provided healthcare and customer satisfaction rate. Leaders can emphasize that an organization is human-based, and the human rights of equality and freedom of speech are maintained in the facility (Buljac-Samardzic et al., 2020). An organization that cares about its employees could be more successful due to better job satisfaction and higher performance.
The success of a medical organization is mainly based on its organizational culture. To encourage positive changes, healthcare workers should practice continuous education. Lastly, the facility should have proper leadership and effective communication.
References
AbuAlRub, R., & Nasrallah, M. (2017). Leadership behaviours, organizational culture and intention to stay amongst Jordanian nurses. International Nursing Review, 64(4), 520-527.
Forsetlund, L., O’Brien, M., ForsĂ©n, L., Mwai, L., Reinar, L., & Okwen, M. et al. (2021). Continuing education meetings and workshops: Effects on professional practice and healthcare outcomes.Cochrane Database Of Systematic Reviews, 2021(9), 1-463.
Buljac-Samardzic, M., Doekhie, K., & van Wijngaarden, J. (2020). Interventions to improve team effectiveness within health care: a systematic review of the past decade. Human Resources For Health, 18(1), 1-42.