Corporate Social Responsibility: Case of Google Essay

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This semester is coming to an end, and I have benefited a lot from MGMT5050 study. I have realized my weaknesses from my tutor’s feedback and made progress in two aspects based on this semester’s tutorials and lectures and what I have learned throughout the semester. First, the Johari Window makes me aware that everybody must know himself/herself very well. Second, cultural modesty causes me to reflect. Finally, by reading the case of Google, I have understood that as an enterprise, it should have a sense of corporate social responsibility (CSR), which will help to improve the reputation of the company (Neubert and Montañez, 2020). This will be of great importance to me in my future career.

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I realized that I should make more exploration in the analysis. The problem is that I didn’t read the five portions of materials given by the tutor, so that I failed to collect sufficient arguments for my point of view. This is because I do not have the patience to read a flood of literature at a time. There are many details and good examples in the essay that I can choose as arguments. If I had read it carefully, taken notes, and made marks, I would not have achieved such unsatisfactory results. In my opinion, I can learn to split every complex task and fulfill part of it seriously every day in the future study or work because it is better to accomplish a task step by step than to complete it peremptorily in one day.

I have understood two important points from the weekly SWD lesson. First, everyone should know himself/herself very well. There are two ways to do so, i.e., “self-reflection” and “evaluation by others”. This is the Johari Window model that Mark mentioned in class. That is, people should expand the open area and reduce the blind, hidden area, and unknown area when encountering a problem. For example, the weekly discussion board is very stressful for me, and I would put off handing in the assignment until the last few minutes before the deadline, but in fact, I had already finished it. On the one hand, I don’t want my assignment posted too early because I always feel that my essay is not good enough. On the other hand, I have problems with grammar and vocabulary and have to spend time correcting them.

Second, I am not very proactive in responding to others’ questions. I don’t like talking with anybody unfamiliar. To better apply the Johari Window model to me, I’d improve myself psychologically. I will open my mind actively. In other words, I will become more outgoing for better communication with others. This is good for building a harmonious interpersonal relationship. I will search my heart prudently, further understanding myself so that I won’t be conceited at all. Also, I can improve myself based on my classmates’ evaluations. I will dare to have an objective self-assessment to create a healthier self by examining and liberating myself. In the meantime, I will show “what is hidden in my heart” to others, gaining more confidence in my ability to improve communication efficiency.

When reading the feedback from my foreign classmates, I always think it unnecessary to liberally have an accolade for others’ points of view. I cannot understand this under my native cultural background. So, by contrast, I often have an antipathetic response to others’ opinions. Since I began to learn about cultural modesty, I have been convinced that respect should be shown for individual differences in interpersonal communication and that one should accommodate others with an open mind.

In terms of CSR, Google’s AI system has some disadvantages, such as various types of discrimination. Moreover, its home automation seriously violates the privacy of consumers. In addition, it cooperates with the government for military purposes. Despite the cancellation of this program owing to pressure from the employees, Google did not fulfill its social responsibility. CSR means that an enterprise is obligated to take responsibility for the employees, consumers, community, and environment while bearing the legal liability for the shareholders (Neubert and Montañez, 2020). I think that a company should do well with injustice and temperance to fulfill its CSR. In the process of promoting unreliable crowdsource machine learning techniques, it was considered to be an advocate of gender discrimination and racial discrimination, discomforting the consumers.

In my future career development, I should solve gender and race issues in a fair and just manner. Therefore, I will evaluate the company I may join to see if it has a sense of CSR, fully infiltrating it into its heart and setting it as a corporate development goal rather than taking it as a tool to maximize profits. Such a kind of company can help me to enhance my satisfaction and happiness. Also, I should pay great attention to the importance of diversity to a company. When getting along with colleagues who hold values completely different from mine, I should actively explore a way to achieve impartial management and balance and properly handle the relationship with those who have different cultural backgrounds.

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Reference List

Neubert, M. and Montañez, G., 2020. Virtue as a framework for the design and use of artificial intelligence. Business Horizons, 63(2), pp.195-204.

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IvyPanda. 2022. "Corporate Social Responsibility: Case of Google." September 4, 2022. https://ivypanda.com/essays/corporate-social-responsibility-case-of-google/.

1. IvyPanda. "Corporate Social Responsibility: Case of Google." September 4, 2022. https://ivypanda.com/essays/corporate-social-responsibility-case-of-google/.


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IvyPanda. "Corporate Social Responsibility: Case of Google." September 4, 2022. https://ivypanda.com/essays/corporate-social-responsibility-case-of-google/.

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