Introduction
The realm of technology is ever-changing. New advances in applied science have forever transformed the way people interact. Exploring the impact of technology on communication and debating whether people connect with others differently seems to be the topic of the day.
Technology has allowed people to keep in touch no matter the distance. One is able to communicate 24 hours around the clock, seven days a week, 365 days on an interpersonal level.
What are the real impacts of technology on communication? How do electronics mediate and change the ways in which humans interact? How has the emergence of the Internet, mobile phones, and social networks affected society and businesses?
In order to reveal the importance of technology in communication, the essay tries to find answers to these questions. It explores how everything has changed over the years and discusses the connection between technology and communication.
To begin this examination and find answers to these questions, we begin by defining media and communication and outlining the stages of technological advancement from old age to the present day in the field of communication. The paper will highlight the use of the Internet, newspapers, radio, and other media, but it mostly dwells on the use of mobile telephony.
Communication is “the imparting or exchange of information by speaking, writing or using some other medium” (Daniel & Rod, 2011). On the other hand, media is defined as “the main means of mass communication (television, radio, and newspapers) regarded collectively.”
Advancement of Technology in Communication
Technology has changed everything in the modern society. The way we communicate has been revolutionized by the advancement of new innovations in the telecommunication sector. Connecting with other people with ease is more feasible in today’s world, and this is due to speed.
Several centuries ago, books and newspapers reigned as the only choice of communication. Then later, innovators brought the radio and television before innovation was taken a notch higher with the coming of the personal computer (Johnson, 1997, p.3).
With every new innovation, the reliance on books and newspapers as the mass medium of communication continued to reduce. With time, human culture has come to understand the power and the mechanisms involved in technology and invention. In today’s world, information has permeated the cycles of change and development.
The world today, past and present, can be studied at ease with the growing information technology. Technology has advanced with sheer velocity allowing different media to shape our thinking and habits. The people who were born during the television era thought that it was the climax of innovation, but they suddenly found themselves acclimating to a new medium, the World Wide Web.
Every time a new medium rolls out, the perceptions towards the previous media you were used to change (Johnson, 1997 p5). Technology proved to be powerful in the sense that no human being can predict what will change and what won’t with certainty.
The irony of it all is the fact that the influence of technology extends beyond generations to come. It is with no doubt that technology has changed the lives of human beings; information and entertainment are being received in a more convenient way.
The innovation of having a conversation using a device called the telephone changed everything in communication. This became magical, and one couldn’t believe such innovation would exist (Tofts, 1997, p.40).
Media Technology and Online Communication
With the emergence of new media technologies, consumers have been empowered to ‘filter’ the information they want to receive. This allows them to have a choice of which news to watch or what information to listen to (Palmer, 2003, p.161).
Media consumption has been made an engaging experience with marketers studying the preferences of the consumers in order to reflect broader social changes in society. In today’s world, the computer is seen as a multi-purpose machine with work and leisure functions, therefore, creating more value.
The rise of the Internet has also made it possible to have virtual offices where the user can work from home or any convenient location. The flow of information from different media has greatly changed the social structures of society at different levels (Barry, 1999).
Digital media has enabled news and event to be channeled in real-time. The combination of the Internet and commerce has given birth to e-commerce sites providing huge potential for marketers to reach out to virtual communities.
In the world today, there are numerous media screens within our surroundings. This ranges from the television sets in our houses, computer monitors at the office, mobile phones and MP3 players in our pockets and handbag.
Even when shopping or waiting to board a plane, you’re most probably staring at screens with entertainment media (Soukup, 2008, p.5). Heavy marketing has been adopted by producers of mobile technologies targeting consumers who possess mobile phones with picture and video capacity (Goggin, 2006, p.170).
Media texts producers have termed mobile media as a “third screen,” a device that consumers carry around with much ease. Unlike television screens, broader communication networks have been integrated into personal computers and mobile phones (Goggin, 2006, p.9).
Train, buses, and airplanes have been dominated by mobile screens providing passengers with entertainment as well as other media content, especially advertisements (Caron & Carona, 2007, p.17). With a lot of commercial media content, the preferences of people change in their everyday lives.
The world of popular media has become chaotic, with hundreds of television channels to choose from, thousands of songs ready for download, and not forgetting millions of web pages to surf.
The emergence of social media like Facebook and Twitter has enabled people to manage interactions and relationships with many friends. Technologies have impacted interpersonal communication enabling people to interact more often than before.
In addition to reducing the distance between people, online communication with tools like Facebook and Twitter enables people to keep track of their contacts with friends and are more aware of the last time they interacted with them. Online communication now incorporates more than one mode of contact, including text, voice, and body language.
The Impacts of Mobile Phone on Communication
A mobile phone is a device that has always been seen as connecting people who are far apart, thus overcoming the geographical distance between them. The number of mobile phone users has continued to increase substantially. The mobile phone has been integrated as part of people’s lives in the sense that it’s available and easy to use, keeping us connected to our families, friends, and business people (Ling, 2004, p.21-24).
The how and when the way we use our mobile phones impacts our communication not only with those we’re communicating with but also with the people within our proximity. At this point, it is paramount to note the changes that have taken place and that have allowed the adoption of mobile phones. The tremendous proliferation of this device has drastically changed the traditional communication model.
Who are the users of mobile phones, and for what purposes do they use them? Has there been any change in the way mobile phone facilitates communication? How has the face to face interaction been affected by mobile calls? Has mobile communication enhanced relationships?
These are some of the questions that arise when we try to fathom the way communication has affected our personal and professional lives. There are sentiments that mobile phones have reduced humans to emotionless beings.
There is no doubt that the revolution brought about the use of mobile phones in the way we communicate. There have been different perceptions among individuals and social levels in society in regard to mobile usage.
When we had fixed telephone lines that were put in a booth, telephones were seen as business tools only and were placed in a fixed, quiet environment. There was restriction when it came to teenagers using these phones (Agar, 2003). The ‘birth’ of mobile phones brought changes, and phone calls became a habit to many irrespective of age or location.
Today, people can use mobile phones wherever they are in private or in public. People have been addicted to their mobile phones more than any other gadget known to man, with the device remaining on throughout. Its portability enables people to carry it wherever they go (Castells, 1996).
A personal virtual network has been created whereby users can be available at all times to communicate with friends, family, and colleagues. The geographical barrier has been destroyed, making people feel close to one another, and the face to face communication has been rendered rather less important with this mediated communication (Richard, 2004, p.22).
Meetings and briefings have become obsolete, with communication being mediated by a computer or a phone. Mobile SMS (short messaging service) service and the Internet has become the preferable communication channels for most teenagers and young people all over the world (Plant, 2000, p.23).
There are places where mobile phones have become taboo devices, places like churches and crucial corporate meetings. At such places, the mobile ring is seen as a nuisance. In other scenarios, it is seen as a destructive device by acting as a third party and especially for dating couples who want to have a private conversation.
Any phone ring is seen as an ‘intruder,’ and this harms the relationship between the partners (Plant, 2000, p.29). In his research, Plant observes that there are those people who use mobile as ’a means of managing privacy where calls are carefully selected’. He categorizes this group of people as ‘hedgehogs.’
The other category is those people who use mobile phones as the key central part of their life. They become so attached to the device and cannot do without it. Plant referred to this group as ‘fox.’ They are regular users who need to feel connected with their families and friend. Their life will be dreadful if they lack the device (2000, p.32).
Telephones have promoted the use of text messaging and modernization since it’s allowing people to communicate more both verbally and by texting in a more convenient and efficient way. SMS has made communication to be more immediate, and users can customize the message at ease with the various applications installed on their mobiles (Richard, 2004, p. 100).
The advanced phones have email support as well as multimedia messages making chatting become a lifestyle for many who conduct business and those initiating intimate communication. It has emerged that SMS has made people become more united.
Users have developed abbreviated messages, which are now universally accepted as an appropriate language. The initial purpose of the phone to make calls has even lost taste with many people, especially the young generation.
According to Reid &Reid, more than 85% of teenagers prefer texting to talking on their mobile usage (Reid & Reid, 2004, p.1). There is ease of communication when it comes to texting in the sense that some formalities are eliminated, making communication more personal.
Texting has helped introverts who may lack the skills to have phone conversations allowing them to express their true self to other people leading to greater understanding and stronger relationships (Reid & Reid, 2004, p.8).
The use of mobile technology has affected the personalities of people to a great extent. Today, more people are hiding their feelings and whereabouts behind mobile phones, and this has raised suspicions among families, friends, and couples.
People go through text messages of others just to find out more about the individual who might even have no clue about what is happening. Contrary to this, most people believe that mobile is so crucial in enhancing the relationship between people no matter the distance and that it bonds us together more than it separates us (Plant, 2000, p.58).
The usage of mobile phones by children and teenagers has changed the way parents bring up their kids. Parenting has really changed as parents try to increase their surveillance and monitor their children’s mobile usage.
Their concern is to know who communicates with their kind and the kind of conversations they normally have. They are worried about the kind of social network the children create in their contact lists.
With the emergence of virtual communities, the influence of mobile phones has spilled over and affects parenting in general. Nonetheless, the primary purpose of mobile phones to facilitate communication has not changed.
Conclusion
There is no doubt that technology has changed the way humans communicate. Great impacts can be seen in the way communication has changed the social structures of our society at all levels. Even in years to come, technology remains the driving force of the way people interact.
The advancement of technology ensures that communication is quicker and that more people remain connected. There has been an evolution in interpersonal skills with the advancement of technology, and users should always be keen on adapting to new ways of communication.
Technology has continually brought new methods of communication leading to the expansion of mediated communication. The reality of having one message shared across a huge audience (mass communication) is now with us. A situation where neither time nor geography can limit the accessibility of information.
We have seen the merging together of newspapers and books with computer technology so that the frequency and ease of reporting information and advertisements can be increased. The exposure of both individuals and society to mediated communication has therefore affected our daily lives, particularly in our culture and the way we communicate.
Reference List
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