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Parallel HR Solutions Company’s Poor Communication Essay


Introduction

Parallel HR Solutions is a technical and financial staffing company that has been in operations since 2007. Its head office is located in Salt Lake City, Utah. The company operates on a national scale with a large database of clients within the United States of America. Their mission statement is to provide a comprehensive, innovative, and personalized solution to the needs of the customer. Parallel HR presents itself as a partner to its clients with an emphasis on a custom approach to each client rather than a standardized process. Their best practices include research in the needs of the customer, quick reaction to feedback, good communication with the client, confidentiality, following up on commitments, and empowerment of the workforce. In 2013 it was named one of the fastest-growing companies in America as well as multiple awards for rapid growth in years prior. Parallel HR provides a variety of services to its clients, including retained search, contained search, contingent search, recruitment process outsourcing, contract staffing, as well as vendor services. Their website states that they can provide expertise on a wide variety of subjects from computer programming and analytics, to accounting and financial advice (Parallel HR). A quick search on the company reveals mixed reviews from its previous employees and only one Google review from a customer. This review shows an example of poor communication with the client and a lack of attention to the customer’s needs (Klein). While this could just be an outlier, a lack of positive reviews from customers is concerning. Coupled with almost half of reviews from previous employees being very negative, it creates an impression of a poorly run company (“Parallel HR Reviews”).

Presentation

After being founded in 2007, Parallel HR Solutions became a provider of technical and financial staff on a national scale. The headquarters of the company is located in Salt Lake City, Utah. The firm prides itself on providing an all-in-one, innovative, and personalized approach to the client’s needs. Parallel HR strives to have good communication with their customers, quick reaction to feedback, problem-solving, as well as education about the needs of the client. The company provides a variety of recruiting services that focus on different types of search and staffing. In theory, these can serve a broad range of clients looking for a job, and companies looking for staff. Parallel HR has an impressive list of expertise in both financial and technical spheres, ranging from programming languages to financial advice (Parallel HR).

Parallel HR Solutions was listed as one of the fastest-growing companies in America for multiple years in a row, with the last mention being in 2013. This could have been a possible turning point for the company. Reviews from past employees sharply declined in rating after 2013, with almost half of them blaming new management for a multitude of problems. Some of them include toxic company culture, lack of feedback provided to the employees, overbearing micromanagement, and poor leadership from the upper management. Even positive reviews often mention changes in work processes and management roles, leading to a lack of stability in the workplace (“Parallel HR Reviews”). Only one client’s review can be found online, and it has supported this negative image of the company in recent years. Alisa Klein writes that the company presented with a position in California, even though she lives in New Jersey and does not plan to relocate. She found that the company did not respond to her needs and had a negative impression of their service (Klein). This could suggest that at present, the company is in need of reshaping their brand and work process.

Works Cited

“Parallel HR Reviews.” Glassdoor, 2017, Web.

Klein, Alisa. Google Reviews, 2016, Web.

Parallel HR. Parallel HR Solutions, 2017, Web.

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IvyPanda. (2020, September 12). Parallel HR Solutions Company's Poor Communication. Retrieved from https://ivypanda.com/essays/parallel-hr-solutions-companys-poor-communication/

Work Cited

"Parallel HR Solutions Company's Poor Communication." IvyPanda, 12 Sept. 2020, ivypanda.com/essays/parallel-hr-solutions-companys-poor-communication/.

1. IvyPanda. "Parallel HR Solutions Company's Poor Communication." September 12, 2020. https://ivypanda.com/essays/parallel-hr-solutions-companys-poor-communication/.


Bibliography


IvyPanda. "Parallel HR Solutions Company's Poor Communication." September 12, 2020. https://ivypanda.com/essays/parallel-hr-solutions-companys-poor-communication/.

References

IvyPanda. 2020. "Parallel HR Solutions Company's Poor Communication." September 12, 2020. https://ivypanda.com/essays/parallel-hr-solutions-companys-poor-communication/.

References

IvyPanda. (2020) 'Parallel HR Solutions Company's Poor Communication'. 12 September.

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