Introduction: The Issues Learned
Among the issues that have been learned during the curriculum, I should mention the idea that the innovations in the sphere of hospitality industry depend considerably on the added value. Once creating the right strategy in the world where globalization is taking its toll, one should keep in mind that the innovations are the key to success; allowing people to adapt to the changes in the world, they provide certain stability at the same time.
It is also essential to mark that innovation is most likely to result in a superior process, which, in its turn, will contribute to the management of one of the 3 Ps, namely, people (out of people, process, and physical evidence). Once offering innovations into the modern world of hospitality industry, one is likely to attract more tourists, since the barriers for free trade and other limitations are eliminated with the help of globalization.
The Innovations in the Hospitality Industry
According to the researches conducted by a number of scientists, the most essential innovations in the sphere of hospitality industry concern mainly the issue of and are induced by such phenomenon as globalization. Among the most obvious changes in the sphere of hospitality industry, one should mark such phenomena as the radical innovation and the incremental innovation.
According to what Martinez-Roz & Orfila-Sintes (2009) claim, the former presuppose the use of the new attributes of hospitality industry, whereas the latter include the additional characteristic of the old, time-tested services (p. 632).
In addition, one should mark the emergence of such phenomenon as the global tourism (Peric, 2005), which is supposed to help people grow aware of the way the boundaries between countries merge with globalization.
The Positive Effects
Speaking of the positive effects of the changes induced by globalization and progress in the hotel industry, one must stress that the positive effects of the revolution in the tourism industry are obvious.
According to the results of Knowles, Diamantis & Bey El-Mourhabi’s (2004) calculations, the business sphere is going to prosper because of the surge of tourists and the decrease of the online advertising costs (p. 101). Moreover, it is essential that one of the most powerful tools, interactivity (p. 102) will be at the disposal of entrepreneurs. Hence, the business and, therefore, the state, will be prolific.
The Negative Effects
However, it cannot be doubted that with the advent of globalization, certain negative effects can also occur. According to the prognoses of the scientists, it must be admitted that the changes induced by globalization in the sphere of tourism and hospitality industry are going to result in massive job cuts and complexities in obtaining job proposal.
According to the evidence from Canada, the job opportunities in the sphere of hospitality industry are rather deplorable there already: “older people should now move on to create job opportunities for the young” (Welsh Affairs Committee, 2009, p. 278).
The Analysis of Current Hospitality Industry State
Judging from the above-mentioned, it can be concluded that the globalization effect on the changes in the hospitality industry is massive. However, it is worth noting that the negative effects of the changes must be eliminated. One of the solutions for the given problem can be attracting more tourists, which will demand more staff and, thus, reduce the job cuts (Wood & Brotherton, 2008, p. 139).
Conclusion: The Future Prospects of Hospitality Industry
There is no doubt that hospitality industry will face considerable challenges. However, with reasonable approaches, the most entangled complexities can be tackled. Therefore, the solutions offered above should be considered.
References
Knowles, T., Diamantis, D., & Bey El-Mourhabi, J., 2004. The globalization of tourism and hospitality: a strategic perspective. Stanford, CN: Cengage Learning EMEA.
Martinez-Roz, E., & Orfila-Sintes, F., 2009. Innovation activity in the hotel industry. Technovatioon, 29, pp. 632-641.
Peric, V., 2005. Tourism and globalization. Slovenia: Congress Center Bernadin. Welsh Affairs Committee, 2009. Globalization and its impact on Wales: second report of session 2008-09. Norwich, UK: The Stationery Office.
Wood, R. C., & Brotherton, B., 2008. The SAGE handbook of hospitality management. Thousand Oaks, CA: SAGE Publications, Ltd.